Customer Service Representative - Call Center jobs in United States
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Ignitec Inc ยท 4 hours ago

Customer Service Representative - Call Center

positionBakersfield, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Ignitec Inc is seeking a Customer Service Agent to join their team. The role involves helping customers by providing product and service information and resolving technical issues.

AnalyticsCloud ComputingInformation TechnologySoftware

Responsibilities

Handle customer inquiries and complaints
Provide information about the products and services
Handling calls on bills and services
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualification

Call center experienceReport buildingMultitaskingPositive demeanorCommunication skills

Required

Must have Call center experience
Ability to build reports
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Company

Ignitec Inc

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Ignitec infuses industry standards and leading technology capabilities to solve complex problems and deliver value with increased quality and lower performance risks.
dateFounded in 2018
location
Sterling, Virginia, USA
people-size51-200 employees
web-link
https://ignitecinc.com

Funding

Current Stage
Growth Stage

Leadership Team

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Howard Huang
President and CEO
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Company data provided by crunchbase