Glenn O. Hawbaker, Inc. · 6 days ago
Customer Service Clerk
Pleasant Gap, PA
Part-time
Onsite
New Grad, Entry LevelGlenn O. Hawbaker, Inc. is seeking a Customer Service Clerk to provide clerical support and customer service to both internal and external customers. The role involves scheduling material deliveries, assisting dispatchers, and performing clerical duties as needed.
Real Estate
Responsibilities
Answer telephone and interact pleasantly and professionally with both internal and external customers to schedule their material delivery needs
Assist and support Dispatchers to provide accurate and timely information relative to delivery needs and scheduling
Provide clerical support to and data entry for Transportation staff
Refer requests for special pricing to the appropriate sales person
Perform weighmaster duties as assigned
Exercise proper care and maintenance of company equipment
Frequently work more than 40 hours per week and non traditional hours including night shift, Saturdays and occasionally Sundays
Perform additional assignments per supervisor's direction
Qualification
Required
High school diploma or equivalent required
Demonstrate above average organizational, analytical and memory skills to effectively and efficiently handle multiple priorities with short deadlines
Must have excellent interpersonal verbal and written communication skills
Must have strong data entry, typing and computer skills
Learn and follow GOH company policies and procedures
Learn Command Alkon, Apex & associated vehicle tracking software
Use computer and related office equipment
Work in a professional manner in a high stress, fast paced environment
Multi-task
Read and explain maps and directions
Obtain weighmaster's license
Answer telephone and interact pleasantly and professionally with both internal and external customers to schedule their material delivery needs
Assist and support Dispatchers to provide accurate and timely information relative to delivery needs and scheduling
Provide clerical support to and data entry for Transportation staff
Refer requests for special pricing to the appropriate sales person
Perform weighmaster duties as assigned
Exercise proper care and maintenance of company equipment
Frequently work more than 40 hours per week and non traditional hours including night shift, Saturdays and occasionally Sundays
Perform additional assignments per supervisor's direction
Knowledge of State and Federal regulations regarding vehicle weights, rules of the road, and hours of service
Knowledge of local, state, and federal traffic laws
Knowledge of GOH geographical territory
Knowledge of Microsoft Office software
Physical Requirements: Constant (67-100%) - Ability to sit for extended periods of time
Physical Requirements: Constant (67-100%) - Ability to use hands/fingers for typing and filing
Physical Requirements: Constant (67-100%) - Ability to use office equipment such as computers, copiers, telephones, etc
Physical Requirements: Constant (67-100%) - Ability to read PC screens and read normal type sized print
Physical Requirements: Frequently (34-66%) - Talk on telephone and hear telephone conversations
Physical Requirements: Frequently (34-66%) - Ability to work long hours on varied shifts
Physical Requirements: Occasionally (0-33%) - Bend, stoop, kneel to file
Physical Requirements: Occasionally (0-33%) - Must be able to lift/carry up to 25 pounds
Preferred
Previous customer service experience preferred
Previous clerical experience preferred
Prefer a valid driver's license for state in which you reside with acceptable driving record per company minimum standards for drivers
Company
Glenn O. Hawbaker, Inc.
Glenn O. Hawbaker is a construction company specializing in road construction and paving services.
Founded in 1952
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase