System Beauty ยท 21 hours ago
Account Manager
Responsibilities
Managing client relationships
Developing strategies to meet client needs
Ensuring customer satisfaction
Acting as the main point of contact for assigned clients
Coordinating with internal teams to deliver timely solutions
Analyzing customer data to identify growth opportunities
Maintaining detailed records of client interactions and progress
Qualification
Required
Relationship-building, interpersonal, and communication skills to engage with clients effectively
Project management and organizational skills to handle multiple client accounts and priorities
Problem-solving and analytical thinking to address client needs and identify opportunities
Proficiency in WMS software (Shiphero) and data management tools
Sales, negotiation, and presentation skills to support business development efforts
Proven ability to meet targets and deadlines effectively
A bachelor's degree in Business, Marketing, or related field; equivalent experience will also be considered
Preferred
Experience in the beauty industry
Customer service experience
Account management experience