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IBM · 11 hours ago

Project Management (Delivery Manager)

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

4+ years exp

IBM is a leading technology company that is seeking a Delivery Manager to oversee the organization, administration, and supervision of projects. The role involves managing the delivery of services to clients, improving processes, and leading teams to achieve project goals effectively.

Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Responsible for the organization, administration, and supervision of the people, processes, and technologies, which when combined into a comprehensive plan, provides the business and technical functions needed to successfully achieve Client's expectations

Responsibilities include overseeing the delivery of services or service technology to a Client, establishes policies designed to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes, removes blocks so the team can deliver the product

Capable of analyzing moderately complex challenges using analytical tools and data interpretation

Applies critical thinking to assess problems with relevant data independently to evaluate potential solutions after considering various possibilities

Engages in independent analysis and collaborates with others to gather insights and develop recommendations including challenging existing processes

Work is done independently and is reviewed at critical points

Incorporates and promotes new technology to improve data analysis, reporting and problem solving

Analyzes team processes to eliminate inefficiencies, leading to improved project timelines and resource allocation

Capable of working independently while actively contributing to team and organizational goals, with a growing ability to influence outcomes beyond department

Leads small teams or projects, managing routine activities

Contributes to department projects; takes ownership of team projects, driving their execution and coordinating with others effectively

Recommends improvements at team level

Provides inputs and contributes to managing department costs

Understands and deftly handles ambiguity clients face in their business, market, industry, & technology

Applies a large set of skills and knowledge effectively

Demonstrates understanding of all company resources and processes

Guides less experienced team members in his/her area of specialty

Able to tailor consensual verbal and written communications that resonate with different stakeholders

Conducts negotiations

Leverages network and engages independently with colleagues to achieve team goals

Shares best practices with others

Articulates and compares alternative approaches to tasks

May take on a supervisory role, guiding less experienced team members and ensuring their development

Utilizes emerging technologies to enhance team communication and project management

Qualification

Agile FrameworkAzure DevOpsSoftware DevelopmentProject ManagementData MigrationCloud SolutionsRisk ManagementBudget ManagementEmerging TechnologiesBest Practices SharingClient EngagementCommunication SkillsTeam LeadershipNegotiation SkillsProblem SolvingSelf-StarterCollaboration

Required

3-4 years of experience functioning as a functional/technical BA

Experience should include development of requirements, defining business rules, and communicating with technical counterparts to confirm alignment of technical requirements

Experience includes working within the Agile framework to confirm acceptance criteria of stories within the backlog with the product owner function

4-8 years of experience running projects valued on average between $300k - $2M

Majority of experience is directly in software development, data migration, cloud solutions and cloud infrastructure

Azure experience is a plus

Average team size ranges between 4-10 people

Includes mix of both onshore/offshore teams

Risk identification, triage and management

Feature/backlog/release prioritization, leading backlog discussions with BA/technical representation to confirm alignment

Ensuring skill alignment to required tasks within team

Budget and reporting communication

Preferred

Bachelor's Degree

Preferred at least 3 years of working in Azure DevOps environment to manage projects, deploying CI/CD pipelines and managing automated builds/testing

Deep experience in Agile (Scrum, Kanban), Waterfall, Hybrid

Power user of current version MSFT products, including PPT, Visio, Word and Excel

Strong communication skills, both written and verbal

Strong customer-facing skills evident by recurring phases of projects and continued exposure to a client with increasing degrees of reporting responsibility and client point of contact responsibility

Must be a self-starter who requires minimal supervision

MBA

CSM Certified ScrumMaster

PMI-ACP (PMI Agile Certified Practitioner)

Green Belt Six Sigma

Company

IBM

Glassdoor4.1

IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.

Founded in 1911

Armonk, New York, USA

10001+ employees

http://www.ibm.com

H1B Sponsorship

IBM has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3032)

2024 (3301)

2023 (2160)

2022 (1809)

2021 (1157)

2020 (2669)