Galen College of Nursing · 6 hours ago
Registrar Service Specialist
Galen College of Nursing is dedicated to delivering high-quality nursing education with a student-first mindset. The Registrar Service Specialist will provide support to students, faculty, and staff while maintaining academic records and ensuring compliance with college policies.
Responsibilities
Provide quality student service which says to students, "I Care" and demonstrates the college’s commitment to thoughtful, equitable treatment of all students in the areas of registration and academic records, and to insure the confidentiality and accuracy of student records
As assigned, verify that students have met all enrollment / admission requirements inclusive of background checks and meeting admission test thresholds
Assist in processing all readmission students
Provide timely notification to students of changes to their status with the college – probation, dismissals, etc
Work and assist other functional campus teams to meet needs of students as assigned by the Registrar
Meet with students and contact students on a routine basis regarding attendance, performance and progression in the program, documenting all student interactions in Ellucian Colleague
Provide support and assistance to all students including:
Initial intake of students, making sure student understands and agrees with transfer credit awarded
Registration Assistance including verifying all pre-requisite/co-requisite rules are met
Processing waitlists as space permits
Registering students who are repeating
Assist students with all questions and issues
Assist students with schedule adjustments during add/drop week or at other times in the term as needed (advising student to impact of choices being made – completion and financial aid)
Assist students with ordering of uniforms
Monitor clinical compliance, contacting students who are non-compliant and working with them to get all required documentation in hand so they can participate in clinical courses
Provide professional assistance and support to the Academic Leadership of the campus
Assist in the preparation of reports and analysis relative to student enrollment, registration, attendance, grades and other information that they might require from Academic Records in the course of performing their duties
Assist in coordination of work with the Student Success personnel to assure that students are receiving the assistance and resources needed to be successful
Relay information, comments/complaints received from the students so the campus may address situations as they arise
Assure compliance with all policies and procedures as outlined the Student Catalog, Faculty Handbook, and the College Policy & Procedure Manual, at the campus-level
Provide information on policies and procedures to students and staff when requested
Work with students to insure compliance with both Galen and affiliate requirements for participation (immunizations, CPR, drug screenings, etc.) as assigned by the Registrar
Support college/campus goals. a. Contribute to the attainment of goals outlined for the campus
Track and report on Student interactions
Track and report on Student Placement and work to achieve campus strategic goal for placement
Track and report on all other campus goals as assigned
Participate in all campus activities that directly interface with students- such as orientation, open house, graduation. (Expectation is attendance at a minimum of three graduations per year.)
Other duties as assigned
Qualification
Required
Knowledge or willingness to learn current student systems, for example, Ellucian Colleague and Canvas, Unitime, Verified Credentials
Knowledge or willingness to learn current college catalog, policies, procedures
Knowledge or willingness to learn state requirements for licensure
Knowledge or willingness to learn campus resources for the support of the students
Knowledge of registration and records procedures and systems
Knowledge of supervision
Ability to communicate orally with co-workers, customers, clients, or the public in a face-to-face, one-to-one or group setting
Ability to work cooperatively with other employees, various levels of management, and students
Ability to work under pressure and complete tasks by deadline dates
Ability to work in a fast pace environment
Ability to walk, stand, and sit for long periods of time
Ability to speak concisely and effectively to communicate needs
Ability to operate a personal computer and other office equipment
Normal motor skills and eye-hand coordination
Preferred
Work toward an Associate degree preferred
Two years' experience in college or academic setting preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
Free counseling services and resources for emotional, physical, and financial well-being
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness, rollover assistance services, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.