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UVeye · 10 hours ago

Technical Trainer

Teaneck, NJ

Full-time

Onsite

Mid, Senior Level

$85K/yr - $100K/yr

3+ years exp

UVeye is a company dedicated to redefining vehicle safety and reliability through advanced AI-centric technology. They are seeking a Technical Trainer to deliver comprehensive training programs for Field Service Engineers, develop training materials, and ensure effective course delivery while collaborating with various teams to integrate product updates.

Artificial Intelligence (AI)AutomotiveIndustrial AutomationMachine Learning

Growth Opportunities

Hiring Manager

Yaniv Yakubovich

Responsibilities

Deliver engaging technical training programs for Field Service Engineers and customer support teams, both in-person and virtually

Develop, maintain, and continuously improve training materials, including manuals, slides, and SOPs

Serve as the technical escalation point for advanced troubleshooting scenarios during training

Design, implement, and manage comprehensive SOPs for all field operations, ensuring accuracy and accessibility

Lead onboarding, certification programs, and ongoing development for FSEs to ensure consistent skill growth

Coordinate all training logistics, including scheduling, venues, equipment, and travel across multiple locations

Partner with R&D, Product, and Operations teams to integrate new product updates and beta testing feedback into training programs

Monitor training effectiveness and field performance through structured evaluations, metrics, and reporting

Implement continuous improvement initiatives to optimize learning outcomes, operational workflows, and customer satisfaction

Capture lessons learned from training and field operations, integrating insights into scalable best practices

Drive cross-functional collaboration to ensure training programs align with company goals and support product adoption

Generate clear reports on program impact, skill development, and ROI to inform leadership and improve processes

Qualification

Technical Training ManagementSOP DevelopmentTechnical DocumentationAnalytical ThinkingProblem-SolvingPresentation SkillsTask ManagementTroubleshooting SkillsComfort in Industrial EnvironmentsHardware System InstallationAutomotive Industry ExperienceInterpersonal SkillsOrganizational SkillsAttention to DetailCommunication SkillsIndependent Project LeadershipFlexibility