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Fiserv · 13 hours ago

Manager IT

Wilmington, DE

Full-time

Onsite

Mid Level

3+ years exp

Fiserv is a global leader in Fintech and payments, connecting various financial entities to facilitate transactions. The Manager IT role involves engineering, production support, and administration, with a focus on service delivery processes and automation in a 24x7 environment.

Financial ServicesFinTechInformation ServicesInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

3+ years total engineering, production support and administration or similar experience (Have acted as a prod support/ analyst for at least 3 yrs

Knowledge of Apache, Tomcat, FTP, SFTP, SAMBA, NFS, Boot FS is preferrable

Hands on scripting experience using shell, perl, powershell, python scripting languages for automation purposes

Good understanding of ITIL concepts. ITIL certification is preferable

Experience in working on service delivery process including Incident Management, Problem Management and Change Management

Good understanding of Capacity Management and basic understanding of Release Management

Solid experience as application production support Engineer in a 24x7 uptime environment, including automation experience in Unix and Windows environments

Strong understanding of different operating systems like RedHat Linux, AIX, Solaris, SUSE Linux, Windows etc

Understanding of various types of schedulers like UNIX crontab, control-M, Autosys, Windows task scheduler etc

Strong working knowledge on one or more of SQL, MySQL, Oracle, MongoDB, MariaDB databases

Good understanding of certificate renewals/installation and certificate management tools (E.g. Venafi.)

Experience with log parsing technologies like Splunk, etc

Experience with tools like Dynatrace etc

Basic knowledge of PCF, Kubernetes

Qualification

Application production supportScripting languagesDatabase knowledgeITIL conceptsOperating systems knowledgeService delivery processCertificate managementLog parsing technologiesBasic knowledge of PCFKubernetes

Required

3+ years total engineering, production support and administration or similar experience (Have acted as a prod support/ analyst for at least 3 yrs)

Knowledge of Apache, Tomcat, FTP, SFTP, SAMBA, NFS, Boot FS is preferrable

Hands on scripting experience using shell, perl, powershell, python scripting languages for automation purposes

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role

Preferred