CGI · 5 hours ago
Senior ServiceNow Architect
Baltimore, MD
Full-time
Onsite
Senior Level, Lead/Staff
$88K/yr - $195K/yr
10+ years expCGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. The role involves leading the architecture development and collaborating with stakeholders to enhance enterprise services using new technologies.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
No H1B
U.S. Citizen Only
Responsibilities
Lead the ServiceNow Architecture development, enhancements and implementations
Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation)
Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities
Provide assistance to development teams as needed
Qualification
Required
Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree
10+ years of experience as ServiceNow Developer
5+ years as a ServiceNow Solutions Architect
5+ years leading ServiceNow development teams
Must be able to obtain and maintain a Public Trust. Contract requirement
Required ServiceNow required certification:
Certified System Administrator (baseline)
Certified Application Developer (baseline)
ServiceNow CIS certification in multiple areas:
CIS – Customer Service Management
CIS – IT Service Management
CIS – Discovery
CIS – Service Mapping
CIS – Strategic Portfolio Management
CIS – Application Portfolio Management
CIS – Software Asset Management
CIS – Hardware Asset Management
5+ years of experience with technical discussions and reviews
5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
5+ years of technical leadership experience driving change/solutions
Ability to work in a high growth, fast paced environment
Excellent understanding of system architecture, design principles, and impacts
Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
Excellent technical leadership skills and initiative to take on additional responsibilities
Excellent written and oral communication skills to deliver technical solutions simply and succinctly
Experience with the US Federal Government
Preferred
Additional ServiceNow CIS certification with preference for the following:
CIS – Customer Service Management
CIS – IT Service Management
CIS – Discovery
CIS – Service Mapping
CIS – Strategic Portfolio Management
CIS – Application Portfolio Management
CIS – Software Asset Management
CIS – Hardware Asset Management
Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
Experience with implementing Java scripting to support automation across the various modules in ServiceNow
Experience with REST and SOAP web service protocols
Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals
Knowledge of SAML, Active Directory, or LDAP
Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
Project Management or Agile certification
ITILv4 Foundations Certification
Ability to work in a high growth, fast paced environment
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-13
syncni.com
2026-01-09
Company data provided by crunchbase