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Spectrum · 5 days ago

Vertical Account Manager, Healthcare, Spectrum Business

San Antonio, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

Spectrum is a leading provider of communication and entertainment products, and they are seeking a Vertical Account Manager for Healthcare. This role involves managing relationships with enterprise healthcare accounts, ensuring client satisfaction, and identifying new sales opportunities to support revenue growth.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention

Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts

Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business

Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards

Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed

Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary

Stay informed about service pricing, processes and promotions by completing required training sessions

Attend sales meetings and training programs to enhance knowledge and skills

Qualification

Account management experienceHIPAA compliance knowledgeProficiency with billing systemsSalesforce proficiencyAdvanced voiceData networkingMicrosoft Office proficiencyCommunication skills

Required

High school diploma or equivalent from an accredited organization (GED)

Account management experience in healthcare or related field

Read, write, speak and understand English

Thorough understanding of HIPAA and compliance requirements

Proven ability to meet a $3,000 monthly revenue quota

Experience managing around 300 named accounts as an account manager

Proficiency with ICOMS/CSG or other billing systems

Strong verbal, written and interpersonal communication skills

Ability to travel up to 30 percent of the time to assigned territories

Valid and active State driver's license with safe driving record

Preferred

Bachelor's degree in a business-related field or equivalent combination of education, training and experience

5+ years of strategic account sales or account management experience

5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)

5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management

Experience as a successful internal “hunter” in sales or telesales

Salesforce proficiency

Aptitude for learning Spectrum's product suite

Industry knowledge and strong attitude

Proficiency in Microsoft Word, Excel and PowerPoint

Benefits

Comprehensive pay and benefits package

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees