Apply on Employer Site

Fidelity Bank · 2 hours ago

Senior Manager, Product Management

Merrimack, NH

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Fidelity Bank is a financial services organization seeking a Senior Manager in Product Management. The role involves implementing process improvements within Software Development Lifecycle environments and mentoring teams on Agile practices to enhance performance and efficiency.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

Responsibilities

Generates software solutions to address challenges and roadblocks

Maintains and updates technical performance metrics (burn-down charts) to ensure accurate and clear feedback

Improves the technical interdependencies across squads and tribes through software release management coordination and scaling ceremonies/activities

Organizes and presents technical ideas and information concisely to both technical and non-technical audiences

Identifies opportunities for continuous improvement of software products

Confers with systems analysts and other software engineers/developers to design systems and to obtain information on project limitations and capabilities, performance requirements, and interfaces

Develops and oversees software system testing and validation procedures, programming, and documentation

Qualification

Agile frameworkTechnical project managementSQL DeveloperJiraConfluenceMiroServiceNowCollaboration toolsRoot cause analysisQuality assuranceUser Acceptance Testing

Required

Bachelor's degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Senior Manager, Product Management (or closely related occupation) creating software solutions to complex problems in a financial services environment

Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Senior Manager, Product Management (or closely related occupation) creating software solutions to complex problems in a financial services environment

Demonstrated Expertise (“DE”) collaborating on Quarterly Planning for a multi-team initiative to create roadmaps, objectives, capacity planning, quality control, progress tracking and reporting, and release management plans, using Jira, Jira Align, Confluence, Miro, and ServiceNow

DE providing production support, troubleshooting, and root cause analysis, performing quality assurance database testing, and running complex queries to data mine and validate complex financial calculations and analytics in a prime brokerage environment, using SQL Developer and Putty

DE maintaining product and sprint backlogs, refining epics and stories, and story mapping, using JIRA, Confluence, and Miro; performing functional testing and User Acceptance Testing (UAT) of stories, using XRAY and HP Quality Center; and performing data validation and bug resolution using SQL

DE advising program leadership on forecasts and progress on program deliverables, using data from Jira, Jira Align, Confluence, and ServiceNow