Fremont Hyundai · 2 weeks ago
F&I (Finance & Insurance) Manager
Fremont, CA
Contract
Onsite
Entry, Mid Level
$72K/yr - $200K/yr
2+ years expFremont Hyundai is a proud new member of the Dosanjh Family Automotive Retailing Group, committed to customer respect and professional growth. The F&I Manager will manage finance and insurance operations, ensuring accurate paperwork, building relationships with financial sources, and achieving sales goals while providing excellent customer service.
Automotive
Responsibilities
Present credit applications to and acquire approval from financial sources on all finance or lease deals
Devise methods and follow established procedures to enable proper and timely completion of all sales related paperwork. Scrutinize all paperwork for any errors and ensure accuracy of all paperwork prior to our customer leaving our dealership
Create and maintain positive working relationships with all finance and leasing sources
Yield satisfactory levels of profits and revenue for the dealership by selling Finance and Extended Service Contract / Protection programs to all customers who purchase both new and used automobiles. Actively cross-sell accessories, parts, and ready to ride products to customers
Set and achieve personal monthly sales gross generation and product penetration goals
Work in conjunction with the Sales team and assist all Sales team members and Sales Managers as needed or requested
Actively support overall company policies and procedures and uphold the dealer’s philosophy of conducting business
Encourage all staff to provide quality Customer Service to all customers by actively modeling an exemplary degree of Customer Service. Handle all customer complaints courteously and efficiently, exhibiting a positive attitude, empathy, and our dedication to making the experience positive for our customers
Devote himself/herself to ensuring satisfaction to customers
Determine management production and quality requirements by asking questions and listening
Attend company meetings as required
Maintain a follow-up system that encourages follow through with assigned projects, business requirements, or customer requests
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
Understand the terminology of the business and keep abreast of the changes in products and services we offer to our customers
Know, understand, and follow the federal, state, and local requirements which govern the company’s business
Follow lawful directions from supervisors
Understand and follow work rules and procedures
Participate in performance management
Interact well with others and be a positive influence on employee morale
Uphold the company’s non-disclosure and confidentiality policies and agreements
Work evenings, weekends, and holiday work schedules as required/planned
Qualification
Required
2-Years or more of automotive Finance Manager experience
Present credit applications to and acquire approval from financial sources on all finance or lease deals
Devise methods and follow established procedures to enable proper and timely completion of all sales related paperwork
Scrutinize all paperwork for any errors and ensure accuracy of all paperwork prior to our customer leaving our dealership
Create and maintain positive working relationships with all finance and leasing sources
Yield satisfactory levels of profits and revenue for the dealership by selling Finance and Extended Service Contract / Protection programs to all customers who purchase both new and used automobiles
Actively cross-sell accessories, parts, and ready to ride products to customers
Set and achieve personal monthly sales gross generation and product penetration goals
Work in conjunction with the Sales team and assist all Sales team members and Sales Managers as needed or requested
Actively support overall company policies and procedures and uphold the dealer's philosophy of conducting business
Encourage all staff to provide quality Customer Service to all customers by actively modeling an exemplary degree of Customer Service
Handle all customer complaints courteously and efficiently, exhibiting a positive attitude, empathy, and our dedication to making the experience positive for our customers
Devote himself/herself to ensuring satisfaction to customers
Determine management production and quality requirements by asking questions and listening
Attend company meetings as required
Maintain a follow-up system that encourages follow through with assigned projects, business requirements, or customer requests
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
Understand the terminology of the business and keep abreast of the changes in products and services we offer to our customers
Know, understand, and follow the federal, state, and local requirements which govern the company's business
Follow lawful directions from supervisors
Understand and follow work rules and procedures
Participate in performance management
Interact well with others and be a positive influence on employee morale
Uphold the company's non-disclosure and confidentiality policies and agreements
Work evenings, weekends, and holiday work schedules as required/planned
Company
Fremont Hyundai
Fremont Hyundai is your premier Hyundai dealership in Fremont, CA.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase