PBS Systems ยท 4 days ago
Sales Support Analyst
Arlington, TX
Full-time
Onsite
New Grad, Entry LevelPBS Systems is the third-largest Dealership Management System provider in North America, transforming how people buy and service vehicles. The Sales Support Analyst will provide software support and training to customers, while also traveling across North America for onsite support.
Software
Responsibilities
Provide excellent software support to our end users
Support and troubleshoot issues for the service desk
Document and address customer issues and concerns in a professional manner
Improve new or existing processes within the department to enhance service delivery
Respond to both internal and external support requests in a fast-paced environment
Cross train to further your software knowledge and professional development skills
Travel (25% - 1 week per month) is required throughout Canada and the US
Qualification
Required
High school diploma
Excellent communication and analytical skills
Customer service experience
Knowledge of Microsoft Windows and Office
Strong organizational and time management skills
Ability to work independently and within a team environment
Available to work Saturday, and/or Sunday due to scheduled travel
A valid passport
Preferred
Automotive dealership experience is an asset
Benefits
Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
Gym facilities (select offices) and special corporate membership rates for Goodlife Fitness
Opportunity to travel
Great referral bonus
Staff discounts with GM, Dell, and more
Health and Medical benefits
Bonus for product certifications, up to $4,800 per year
Company
PBS Systems
Established in 1988, PBS Systems is one of the largest Dealership Management System (DMS) providers in North America.
Founded in 1972
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-03-01Acquired
Company data provided by crunchbase