Zoom · 1 day ago
Product Manager
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$99K/yr - $229K/yr
10+ years expZoom is a leading company focused on building the best collaboration platform for enterprises. They are seeking a Senior Product Manager to lead the development of telephony features and ensure these features drive user engagement and business impact.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Define and prioritize product features and enhancements to delight customers
Translate customer needs into well-defined user stories, business requirements, and functional requirements for core management systems and services
Own, define, and groom product backlogs while working alongside development and design teams to drive agile delivery
Collaborate closely with other product managers, product marketing, and multiple cross-functional teams to define and maintain the core management platform roadmap
Track product KPIs and analyze product usage data to identify trends and reveal requirements that best enable customer happiness
Serve as the product expert by evaluating similar and adjacent products, understanding industry trends, and working closely with key customers and stakeholders
Qualification
Required
Bachelor's degree in a technical field (e.g., Computer Science, Electrical Engineering) with 10 years of product management experience focused on telephony solutions
Excellent communication skills, capable of influencing, inspiring, simplifying ideas, telling impactful stories, and driving clear decisions
Proven success in telephony-centric businesses, with experience in enterprise SaaS, communication, and collaboration products
Strong understanding of cloud or premise-based enterprise unified communications platforms, with a demonstrated ability to deliver innovative solutions in dynamic environments
Preferred
Experience in driving enterprise SaaS, communication, and collaboration products and technologies is a strong advantage
Familiarity with SIP signaling, RTP, WebRTC, H.323, and telephony hardware (e.g., PBX systems, IP phones)
Understanding of QoS, network latency, jitter, and packet loss, and their impact on call quality
Experience with APIs for integrating telephony services (e.g., RESTful APIs) and Agile processes for managing scrum teams
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2026-01-13
BiometricUpdate.com
2026-01-13
2026-01-07
Company data provided by crunchbase