Maui Medical Group ยท 2 days ago
Sr. Appointment Receptionist (Full Time; Mon-Fri 8am-5pm)
Wailuku, HI
Full-time
Onsite
Mid, Senior Level
1+ years expMaui Medical Group is the leading provider of quality health care for the residents and visitors of Maui. The Sr. Appointment Receptionist is responsible for managing incoming/outgoing calls and scheduling appointments while ensuring accurate patient information and insurance verification.
Health CareHospitalMedical
Responsibilities
In a welcoming and professional manner, answers all incoming/outgoing calls:
Identifies and verifies all information needed to schedule appointment
Verifies insurance with payor
Takes prescription (RX) messages or transfers calls to appropriate office
Informs patients of appointment related instructions (arrive early, co-payments, deposit, authorizations/referrals, etc.)
Updates assigned provider template to include opening, closing and rescheduling patient appointments
Verifies changes with appropriate supervisors
Checks approved schedules with online schedule
Completes patient reminder calls for specialty provider appointments
All other miscellaneous responsibilities and duties as assigned
Demonstrates quality work, completes assignments on a timely basis, and makes decisions within limits of authority
Takes initiative in problem solving, maintains confidentiality of patient and company information, and interacts with patients, co-workers, and management in a courteous and respectful manner
Maintains attendance standards consistent with company policy
Qualification
Required
High School diploma or equivalent required
Must be able to manage multiple tasks at the same time
Possesses strong telephone skills
Maintains a positive 'can-do' attitude
Able to work overtime as the need arises
Willing to effectively participate as a team member with nursing and front desk practices
Committed to the protection of confidential information, records, and/or reports
Communicates effectively in a professional and courteous manner
Must have good organizational skills
Requires prolonged sitting (75%)
Bending, stooping and stretching for files and supplies (10%)
Requires manual dexterity sufficient to operate a keyboard and other office equipment
Vision must be correctable to 20/20
Hearing must be in the normal range for telephone contacts
Preferred
One year of receptionist experience preferred
Company
Maui Medical Group
Maui Medical Group renders multi-specialty healthcare and medical services to the community.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase