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Fidelity Bank · 2 hours ago

Principal Network Engineer

Westlake, TX

Full-time

Hybrid

Senior Level, Lead/Staff

3+ years exp

Fidelity Bank is seeking a Principal Network Engineer to develop network design and security by implementing automations within various cloud service providers. The role involves monitoring platforms, providing infrastructure support, and working across the enterprise to identify areas of improvement and measure performance through objectives and KPIs.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

Responsibilities

Works with designated teams to troubleshoot severe issues in support of internal and external customers

Troubleshoots issues within the Content Security Policies (CSPs) and connectivity to and from the network

Provides technology solutions to daily issues and estimates technical evaluation requirements for technology initiatives

Provides technical oversight and engages with key stakeholders to ensure critical incidents are resolved in a timely manner

Develops training and awareness programs for internal teams for ongoing support

Works on resiliency for cloud network and automation opportunities

Performs audits and validation of controls

Provides operational support and participates in the on-call rotation

Provides guidance and supports to business unit technologists deploying to the public Cloud

Supports problem resolutions and root cause analysis

Qualification

Network SecurityCloud EnvironmentsInfrastructure as CodePythonAWSAzureITSM PracticesTroubleshootingCommunication SkillsTeam Collaboration

Required

Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Principal Network Engineer (or closely related occupation) providing solutions across data centers and cloud environments using fundamental networking technologies (switching, routing, and wireless access points), network security, software-defined networking, and Infrastructure as Code (IaC)

Or, alternatively, Master's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Principal Network Engineer (or closely related occupation) providing solutions across data centers and cloud environments using fundamental networking technologies (switching, routing, and wireless access points), network security, software-defined networking, and Infrastructure as Code (IaC)

Demonstrated Expertise (“DE”) performing network management on routers and switches, using Infoblox and IP routing; and configuring security devices -- Check Point and Juniper firewalls, load balancers, and proxy systems -- to ensure data protection, network security, and efficiency, in a robust security and diverse technology environment

DE troubleshooting problems systematically in on-premises (data center) and cloud environments (AWS or Azure) to resolve IP connectivity issues and handle high-priority tasks, using Wireshark or SolarWinds protocol analyzer tools or packet capture software (Riverbed or TCPdump)

DE configuring, troubleshooting, and administering proxy (Bluecoat and Zscaler) infrastructure and supporting enterprise DNS, Dynamic Host Configuration Protocol (DHCP), IPAM, and Network Time Protocol (NTP) needs, using BT Diamond, Infoblox, or Route53 tools for core networks and users

DE implementing controlled changes and tracking IT service disruptions through Change, Incident, and Problem management tickets, using ITSM practices in ServiceNow or HP Service Manager (HPSM)