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Parkland Health · 11 hours ago

Director Practice Operations

Dallas, TX

Full-time

Onsite

Director/Executive

10+ years exp

Parkland Health is a leading healthcare organization, and they are seeking a Director of Practice Operations to manage and coordinate health services in a region of Dallas County. The role involves driving strategic programmatic and operational planning, effective financial management, and ensuring high-quality patient care through operational excellence.

CommunitiesHealth CareHospitalMedicalNon ProfitWellness

H1B Sponsor Likely

Responsibilities

Responsible for all administrative, business, and clinical operations for assigned health centers/clinics in the region or service line of responsibility

Participates in leadership planning to systematically review community/service line issues and interventions

Develops strategies with medical leaders of the service area to implement a targeted plan that meets the needs of the service area population. Service area plans may include preventive services, specialty services, health education, and wellness management skills

Responsible for the health centers/clinic performance improvement program. Modifies approach, communications, and interaction to consider all customers' sensory impairments and specific needs

Provides weekly, monthly, and annual reports to evaluate and demonstrate operational and clinical performance. Communicates results to the Senior Vice President of Operations for Population Health and Population Health Administration

Manage annual budgets, incorporating Parkland and department goals. Ensures informed use of the department resources through clear policies, including equipment, supplies, training practices, and service utilization

Investigates, evaluate, and problem-solves operating issues that impact goals and objectives in their responsible departments

Participates in staff selection, assists with training, motivates, and provides input in staff evaluation

Monitors employee satisfaction, turnover, employee initiatives, participation in Quality Improvement, and other activities to ensure that the department and employee goals are obtained

Ensures the proper patient processing and billing functions are carried out effectively, efficiently, and in compliance with all regulatory and billing requirements, including effective collection of insurance and patient receivables

Evaluates practice productivity and provide recommendations for improvement

Oversees the Community Advisory Boards' activation, membership, and meeting content

Within the region of responsibility, attends Advisory Board meetings and participates in community activities designed to advance community health knowledge and achievement of population health outcomes. Activities include, but are not limited to, educational events, screenings, promotion of good health practices, etc

Other duties as assigned

Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland

Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices

Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area

Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding

Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department

Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland

Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities

Ensures that assigned employees receive opportunities to further their knowledge

Qualification

Health planningClinic managementFinancial managementTeam managementOperational planningBudget managementCritical thinkingCoachingCommunication skillsMentoringCollaboration

Required

Bachelor's degree in public health, Business Administration, or a related field

Ten (10) years of experience

Primary responsibilities include managing teams and collaborating with colleagues

Contributes to and/or establishes operational, functional, and/or business plans with short- to long-term impact on department and/or functional results

Responsible for coaching, leading, and mentoring emerging talent and developing the talent pipeline

Requires broad knowledge in leading and managing processes, projects, and tactics

Requires expert knowledge within a specific discipline; understands the impact of work on own and other departments within a function

Must be a critical thinker, able to logically evaluate all aspects of situations and problems, to arrive at optimal solutions

Influences others outside of their own department regarding policies, practices, and procedures and within the function

Must demonstrate knowledge and skill in resource skills, including budget and personnel practices

Must be able to demonstrate patient centered/ICARE values and behaviors

Communicates with parties within and outside of own department or function, including external customers or vendors

Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives

Communicates with elected officials and divisions of County Government within Parkland Health guidelines

Responsible for all administrative, business, and clinical operations for assigned health centers/clinics in the region or service line of responsibility

Participates in leadership planning to systematically review community/service line issues and interventions

Develops strategies with medical leaders of the service area to implement a targeted plan that meets the needs of the service area population

Responsible for the health centers/clinic performance improvement program

Provides weekly, monthly, and annual reports to evaluate and demonstrate operational and clinical performance

Manage annual budgets, incorporating Parkland and department goals

Investigates, evaluate, and problem-solves operating issues that impact goals and objectives in their responsible departments

Participates in staff selection, assists with training, motivates, and provides input in staff evaluation

Monitors employee satisfaction, turnover, employee initiatives, participation in Quality Improvement, and other activities to ensure that the department and employee goals are obtained

Ensures the proper patient processing and billing functions are carried out effectively, efficiently, and in compliance with all regulatory and billing requirements

Evaluates practice productivity and provide recommendations for improvement

Oversees the Community Advisory Boards' activation, membership, and meeting content

Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area

Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans

Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department

Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland

Ensures that assigned employees receive opportunities to further their knowledge

Company

Parkland Health

Parkland Health first opened its doors in 1894 and is now one of the largest public hospital systems in the country.

Founded in 1894

Dallas, Texas, USA

10001+ employees

https://www.parklandhealth.org

H1B Sponsorship

Parkland Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2022 (2)