Pride Health · 1 week ago
Laboratory Technical Assistant
Brockton, MA, US
Full-time
Onsite
New Grad, Entry Level
$30/hr - $35/hrPride Health is hiring a Laboratory Technical Assistant II (LTA II) to support laboratory operations at a major healthcare facility in Brockton, MA. This role involves performing phlebotomy, patient registration, specimen collection, processing, and distribution, ensuring accurate handling of laboratory specimens while delivering high-quality service to patients and clinical teams.
Health CareHuman ResourcesInformation Technology
Responsibilities
Register patients and laboratory orders in EPIC and SunQuest
Verify and enter patient demographics, test orders, and specimen information accurately
Generate barcode labels, label specimens, and manage outstanding specimen lists
Respond to telephone inquiries related to specimens and test status; escalate technical questions as appropriate
Distribute specimens to appropriate laboratory departments
File requisitions and support billing/compliance teams with documentation and ICD-10 requirements
Troubleshoot outpatient requisitions and workflow issues
Maintain a safe, organized work environment
Act as a resource for training and supporting other laboratory personnel
Perform venipuncture on inpatient and outpatient populations following established procedures
Perform therapeutic phlebotomies as required
Monitor specimen workflow using tracking systems
Review SunQuest Collect to ensure test completion and document time-sensitive requirements
Resolve specimen identification or labeling issues in coordination with care units
Adhere to standard precautions and PPE requirements at all times
Process specimens including centrifugation, aliquoting, and labeling
Prepare and package specimens for referral laboratories, ensuring correct specimen type, volume, and documentation
Receive specimens from couriers, verify manifests, and manage distribution
Operate pneumatic tube systems and perform basic troubleshooting as needed
Qualification
Required
High School Diploma or equivalent
Strong phlebotomy and specimen handling skills
Basic clerical and data entry proficiency
Excellent communication and customer service skills
Ability to follow written procedures and safety protocols
Preferred
Graduate of a Phlebotomy Training Program
Prior laboratory or specimen handling experience
Phlebotomy Certification
ASCP Phlebotomy certification or eligibility
EPIC and SunQuest experience
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts with preferred vendors
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
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