Social Media Content Moderator jobs in United States
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Angel · 18 hours ago

Social Media Content Moderator

Angel is a company focused on amplifying light through creative storytelling. The Social Media Content Moderator will monitor online presence and interact with social media comments and feedback to engage audiences and uphold brand standards.

Digital EntertainmentFilm ProductionFinancial ServicesMedia and EntertainmentTV ProductionVideo Streaming

Responsibilities

Moderate comments across multiple brands; replying in the brand voice with salient information that will encourage engagement
Quickly incorporate feedback and iterate to meet Angel Standards for each Brand
Review user content to identify concerns
Identify areas where the marketing team can improve messaging and content
Moderating and applying a predetermined set of guidelines
Determine if comments and feedback are appropriate
Successful prevention of offensive content
Must attend and contribute to regularly scheduled staff meetings

Qualification

Social media proficiencyWritten communicationDetail-orientedTime managementProblem-solvingLearning new skillsMicrosoft OfficeGoogle WorkspaceCustomer understandingCollaborationPositive attitudeAdaptabilityConfidentialityFeedback acceptance

Required

Proficiency in speaking, reading and writing in the English language required
Must collaborate well with others and keep a positive attitude
Needs to have a solid understanding of social media platforms
An exceptional listener with excellent written and verbal communication skills
Proficiency with Microsoft Office and Google Workspace
Detail-oriented perspective and able to pick up on overlooked details
Organization and time management
Able to maintain confidentiality of information
Must be able to manage multiple assignments, set priorities, and adapt to changing conditions
Resourceful and able to problem-solve and manage tasks with ambiguity
Can take feedback to tasks and assignments positively and create better solutions
Ability to quickly learn new skills and learn how to use new programs
Must participate in setting and achieving regularly scheduled and outlined objectives
Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent
Moderate comments across multiple brands; replying in the brand voice with salient information that will encourage engagement
Quickly incorporate feedback and iterate to meet Angel Standards for each Brand
Review user content to identify concerns
Identify areas where the marketing team can improve messaging and content
Moderating and applying a predetermined set of guidelines
Determine if comments and feedback are appropriate
Successful prevention of offensive content
Must attend and contribute to regularly scheduled staff meetings

Preferred

High School Diploma or equivalent
6 months experience running social media on behalf of a company

Benefits

100% company-paid medical, dental, and vision premiums for employees and dependents
Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance
Generous Paid Time Off
Health Spending Account (HSA)
401(k) investment opportunity with employer match
Paid parental leave
Identity Theft Insurance
Pet Insurance

Company

Angel

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We are a film studio platform that helps creators come together with viewers to create high-quality TV and film without answering to Hollywood.

Funding

Current Stage
Public Company
Total Funding
$226.95M
Key Investors
Trinity Capital
2025-09-10Post Ipo Debt· $100M
2025-09-10IPO
2025-04-29Undisclosed· $38.14M

Leadership Team

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Neal Harmon
Co-founder & CEO
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Jordan Harmon
Co-Founder
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Company data provided by crunchbase