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Cox Automotive Inc. · 10 hours ago

Sr. Vehicle Operations Logistics Specialist (Ready Logistics) (Ready Logistics)

Phoenix, AZ

Full-time

Onsite

Mid, Senior Level

$20.10/hr - $30.10/hr

3+ years exp

Cox Automotive is launching a dedicated Fraud & Risk Management Team to safeguard their carrier network and operational integrity. The Sr. Vehicle Operations Logistics Specialist will be responsible for identifying, investigating, and mitigating risks related to compromised carrier accounts and fraudulent activity.

AutomotiveDigital MarketingE-CommerceMarketing

Comp. & Benefits

No H1B

Responsibilities

Manage end-to-end processes for identifying and resolving compromised carrier accounts due to fraud

Monitor carrier activity using the Risk Factor feature in RMIS and respond to alerts indicating suspicious behavior

Investigate anomalies in carrier behavior, documentation, or transaction patterns

Ensure carriers maintain appropriate insurance coverage based on vehicle types

Conduct regular audits of insurance documentation and expiration dates

Collaborate with RMIS and internal systems to flag and follow up on non-compliant carriers

Partner with Manheim Security, Claims, and Central Dispatch teams to investigate and resolve incidents involving theft or loss of inventory

Monitor high-value vehicle inventory and ensure assignments are made only to trusted carriers with verified insurance and compliance status

Serve as a liaison between Logistics, Security, Claims, and Compliance teams to streamline fraud response and prevention efforts

Provide training and guidance to internal teams on fraud indicators and escalation procedures

Maintain dashboards and reports tracking fraud incidents, carrier risk scores, insurance compliance, and theft investigations

Analyze trends to identify emerging risks and recommend proactive measures

Develop and refine SOPs for fraud detection, carrier vetting, and inventory protection

Recommend system enhancements to improve fraud detection capabilities

Stay current with industry best practices and regulatory changes impacting logistics fraud and risk management

Qualification

Logistics experienceFraud preventionRisk managementAnalytical skillsCarrier vetting platformsDiscretionProfessionalismCommunication skillsCross-functional collaboration