Wisconsin Stamping and Manufacturing ยท 5 months ago
Customer Service Representative - DJS
Hartford, WI
Full-time
Onsite
Entry Level
1+ years expWisconsin Stamping and Manufacturing is a privately-held independent metal fabrication company. The Customer Service Representative assists the Operations and Sales Departments with administrative support, ensuring timely and accurate processing of orders and communication with customers.
LaserMachinery ManufacturingManufacturing
Responsibilities
Build and maintain customer loyalty by providing prompt friendly service
Support the sales team in a variety of tasks as required
Reviews orders for accuracy and completion
Issues production shop orders for the production of inventory to fulfill the customer's orders
Informs customer of shipping date and any possible delays
Notifies appropriate department of order and shipping date
Verifies customer information is correct and up-to-date
Checks customer account for credit and outstanding payments
Assists with coordinating logistics for outside processing and purchasing
Other duties as assigned
Qualification
Required
A High School Diploma/GED equivalent required
One to three years related experience
Excellent customer service skills and phone etiquette
Computer skills ' MS Office ' Outlook, Word and Excel as well as company's ERP software
Organized and detailed oriented
Flexible and responsive with a strong teamwork orientation
Strong verbal and written communication skills
Positive, 'can do' attitude
Ability to work independently
Preferred
Certificate from college or technical school
Benefits
Tuition reimbursement
Health, dental, vision, and life insurance
Short and long-term disability
Generous 401(k) match
Paid holidays and paid time off
A lucrative profit sharing program
Employee and family activities throughout the year
Company
Wisconsin Stamping and Manufacturing
Welcome to Wisconsin Stamping and Manufacturing. We are a diversified manufacturer of machined and fabricated components and assemblies.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase