Apply on Employer Site

Aurora Mental Health & Recovery · 1 day ago

Quality Improvement Specialist (59093)

Aurora, CO

Full-time

Hybrid

Mid Level

$74K/yr - $111K/yr

Aurora Mental Health & Recovery (AMHR) is seeking a full-time Quality Improvement Specialist to drive organization-wide quality and performance improvement initiatives. This role plays a key part in ensuring that improvement programs are data-driven and aligned with strategic priorities.

Health CarePersonal Health

Responsibilities

Monitor and continuously improve client satisfaction, safety, and quality of care at AMHR

Develop and implement performance improvement programs encompassing all agency departments and disciplines

Collect and analyze data to identify and prioritize potential areas for improvement, set measurable goals, and monitor the effectiveness of change

Ensure the agency is in compliance with standards of care and is meeting or exceeding benchmarks

Ensure organizational compliance with licensure and regulatory standards (Medicare, Medicaid, HCPF, CDPHE, DHS, DOE etc.)

Qualification

Quality ImprovementData AnalysisRegulatory ComplianceSix Sigma CertificationProject ManagementOrganizational AwarenessCustomer ServiceMicrosoft Office SuiteCritical ThinkingCommunication

Required

Minimum of a Bachelors degree

Excellent understanding of healthcare, clinical service delivery, process improvement and regulatory compliance

Problem Solving: Effectively analyzes potential for risk and acts decisively. Exercises good judgment by making sound and well-informed decisions. Must possess the ability to set priorities and avoid crisis management

Critical Thinking: Demonstrates the ability to formulate a workable solution to a complex problem, through deliberating about what course of action to take, or analyzing the assumptions and the quality of the methods used in scientifically arriving at a reasonable level of confidence about a given hypothesis. Ability employ logic, clarity, credibility, accuracy, precision, relevance, depth, breadth, significance, and fairness

Data Analysis: Secures relevant information and identifies key issues relationships from a base of information. Relates and compares data from different sources. Identifies cause-effect relationships. Employs root-cause analysis to define, assess and prioritize problems, identify solutions and implement sustainable change. Ability to understand complex problems and processes

Organizational Awareness: Understands and uses the organizations structure, operations, decision making channels, planning processes, and financial budgeting/control systems to identify potential organizations problems and opportunities

Project Management: Ability to plan and organize resources in order to move a specific task, event or duty toward completion. Define the goals and objectives of the project, determines when the various components are to be completed and by whom, and create quality control checks to ensure that completed components meet a certain standard. Demonstrated ability to manage multiple priorities/projects

Communication: strong written and verbal communication. Ability to communicate complex problems and processes and explain them in a way that people will understand across all levels of the organization

Customer Service: Demonstrated commitment to customer service. Demonstrated ability to perform basic mastery of Microsoft Office Suite (Word, Excel, Access, Powerpoint, Outlook) Windows, Visio as well as Electronic Health Record systems (SmartCare)

Required Vaccination And TB Test: AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive negative TB test results prior to their first day of hire. Proof of the flu shot and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested

Preferred

Masters preferred

Experience in Quality Improvement and/or behavioral healthcare preferred

Six sigma/Lean certification preferred

Benefits

Health insurance: Kaiser

Dental, vision, and flexible spending accounts (dependent care & health care)

Company paid basic life and AD&D insurance

Long-term disability coverage

403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment

Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 2 floating holidays (hours calculated on a pro-rata basis based on full-time equivalency)

The company observes 11 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.

Employee Assistance Program

Voluntary term life insurance

Short term disability

Eligible for benefit if working 30 hours per week or more

Company

Aurora Mental Health & Recovery

Aurora Mental Health & Recovery (AMHR) is a large, not‑for‑profit community mental health organization that provides a wide range of mental health and addiction services to anyone and everyone in need.

Founded in 1975