Courtesy Finance · 1 week ago
Branch Manager
Dalton, GA
Full-time
Onsite
Mid, Senior Level
2+ years expCourtesy Finance is a local consumer finance company that provides affordable financing with fast, friendly service. The Branch Manager is responsible for managing the branch's performance, building customer relationships, and ensuring excellent service delivery.
CreditFinanceFinancial ServicesInsuranceLending
Responsibilities
Building relationships with customers, local business and others in the local community
Completing loan applications and explaining loan contracts/terms
Delivering excellent customer service and working with customers to help find solutions to their problems
Working with customers to collect past due balances
Managing employees and ensuring that everyone works as a team to accomplish goals
Qualification
Required
Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity
Goal Oriented
Reliable attendance
Attention to detail
Basic math skills and a comfort with numbers
High School degree or equivalent
At least 2 years of customer service experience
At least 2 years of experience in 1 or more of the following areas: Installment lending, vehicle financing or similar consumer lending field, Consumer debt collections, Retail/consumer facing business, Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.)
Experience leading a team and managing other employees
Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software
Preferred
College coursework or degree a plus
Experience in more than two areas of installment lending, vehicle financing, consumer debt collections, retail/consumer facing business, or sales
Benefits
Health, vision, dental, disability, and life insurance
401K
Paid time off
Overtime pay
Variety of incentive & bonus programs
Company
Courtesy Finance
Courtesy Finance offers personal loans, debt consolidation loans, auto loans, insurance, tax preparation and notary services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase