Methodist Healthcare System · 8 hours ago
Patient Safety Coordinator
San Antonio, TX
Full-time
Onsite
Entry, Mid Level
2+ years expMethodist Healthcare System is part of HCA Healthcare, a leading provider of healthcare services. They are seeking a Patient Safety Coordinator to assist in advancing a patient safety program that promotes a culture of safety and the elimination of avoidable harm, while also supporting the Director in various patient safety initiatives and education efforts.
Emergency MedicineHealth CareHospitalMedical
Responsibilities
Assists Patient Safety Director with prevention of future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture)
Assists Patient Safety Director by supporting improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up
Supports efforts to improve the consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design
Assists Patient Safety Director in the reduction of variation in care delivery. - Promotes the utilization of alerts and best practices (e.g. Sentinel Event Alerts) to assist with gap assessments and implementation of strong actions that will alleviate identified gaps
Assists with effective reporting, investigating, and analyzing of patient safety incidents, medical errors and potential risks in the facility
Supports Patient Safety Director with completion of thorough and credible serious event analysis that result in strong sustainable improvement strategies
Participates in Patient Safety Rounds that assist with identification of patient safety risks. Encourage staff to identify and participate in resolution of patient safety concerns
Supports Patient Safety Director with coordination of disclosure of serious events to patients and/or families in accordance with organizational policy and regulations
Assists Patient Safety Director with timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization
Actively participate in PSO learning collaboratives. Assist with implementation of best practices, alerts, and updates to drive patient safety improvement
Partner with Patient Safety Director to promote completion of Culture of Safety Survey
Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes
Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system
Provide feedback that acknowledges both the value of event reporting and review of reported events
Partner with Patient Safety Director to facilitate thorough and credible review of events that address both system and individual accountability
Assist with patient safety new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
Supports Patient Safety Director in providing ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives
Assist Patient Safety Director to help facility leaders and managers ensure thorough, credible and timely event management
Collaborate with Patient Safety Director and facility leaders to identify and hardwire behavioral norms that promote a culture of safety
Assist facility leaders to ensure understanding of and compliance with the National Patient Safety Goals
Assist Patient Safety Director in partnering with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure)
Assist with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey
Assist with engagement of patients/families when appropriate in the patient safety program
Assist facility leadership and Patient Safety Director in obtaining input from patients/families involved in harm or close call events as appropriate
Assist Patient Safety Director with oversite of the management and use of event information to benchmark and track progress to zero avoidable harm
Assist Patient Safety Director to provide analysis and identifying trends from reports (e.g. event reports, Clinical Excellence Dashboard, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement
Assist Patient Safety Director in presenting informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient’s story of harm
Collaborate with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP
Assist Patient Safety Director with notification and interactions with HCI on all actual and potential claims
Partner with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets
Assist Patient Safety Director with contract review as indicated - Assist Patient Safety Director in managing non-HCI cases: accept/process subpoenas, visitor events, property loss or theft, etc
Qualification
Required
Bachelor's degree in healthcare related field required
Two years of experience in patient care, healthcare management, patient safety, risk, and/or quality required
Certified Professional in Patient Safety (CPPS), required. If not already a CPPS, must obtain within 24 months of hire. Maintain CPPS while in role
Healthcare experience should be recent and within a clinical setting such as hospital, ambulatory surgery center, etc
Preferred
Bachelor's or Master's degree in nursing preferred
Clinical background preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Methodist Healthcare System
Since 1963, Methodist Healthcare has continuously evolved to meet the growing needs of the greater San Antonio community.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Clint Kotal
Chief Executive Officer
Ryan Simpson
Chief Executive Officer at Methodist Hospital and Methodist Children’s Hospital
Recent News
Seattle TechFlash
2025-05-23
San Antonio Business Journal
2025-02-25
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