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ASTERRA · 2 hours ago

Technical Account Manager, Central

Texas, United States

Full-time

Hybrid

Mid, Senior Level

3+ years exp

ASTERRA is the world leader in satellite-based infrastructure intelligence, and they are seeking a Technical Account Manager to join their Central US Field Team. This role involves serving as the proactive technical leader, managing customer engagements, and ensuring successful delivery and adoption of their technology.

AnalyticsArtificial Intelligence (AI)GeospatialImage RecognitionInfrastructureMachine LearningSustainabilityWater

Hiring Manager

Tair Koren Meretz

Responsibilities

Serve as the technical lead and subject matter expert across the entire pre- and post-sales lifecycle for direct customers and local partners

Lead high-quality product demonstrations, detailed technical scoping, and Proof of Concept (POC) design aligned with customer needs

Provide deep technical expertise and structured enablement to partners, including joint architectural reviews and technical deep dives with high-potential local partners

Own the technical onboarding process end-to-end, ensuring correct implementation and rapid delivery of the 'First Insight'

Manage the technical delivery timeline, proactively resolving time-critical issues and supporting 'Boots On The Ground' field efforts

Drive customer and partner adoption of key features, best practices, and high-value use cases

Design and lead post-sales technical Quarterly Business Reviews (QBRs) to demonstrate ROI, ensure long-term value realization, and support renewal and expansion goals

Act as the Voice of the Customer, providing structured feedback and field insights to Product and Engineering teams

Qualification

Technical Account ManagementSales EngineeringCustomer Success EngineeringGISRemote SensingCRM toolsGeospatial analyticsPresentation skillsCommunication skills