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NetSuite · 1 week ago

Project Manager - NetSuite, ERP Implementation

United States

Full-time

Remote

Mid, Senior Level

$71K/yr - $141K/yr

5+ years exp

NetSuite is a world leader in cloud solutions, and they are seeking a Project Manager to manage the delivery of Oracle NetSuite Professional Services’ implementations. The Project Manager will oversee project execution, ensure customer satisfaction, and lead multiple concurrent projects while adhering to the Oracle NetSuite delivery methodology.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Be passionately customer-focused; relentlessly pursue providing an excellent customer experience every time

Establish, maintain and deepen client relationships by providing results and going above and beyond

Deliver 10+ concurrent projects using the defined Oracle NetSuite delivery methodology

Plan, manage and communicate the progress of projects, achieving project milestones and maintaining project momentum

Identify and effectively mitigate risks

Facilitate resolution of issues and roadblocks, advance when appropriate

Communicate well with all collaborators, internal and external, including project sponsors, project managers, and project team members

Work collaboratively with project delivery leads and project resources

Effectively manage scope, budget, timeline, resources, quality and customer satisfaction throughout the project

Communicate effectively with and project-manage remote resources in a matrix environment, including offshore resources

Forecast and deliver against committed hours for your project portfolio

Deliver a diverse scope of services where project management requires analysis of numerous factors

Maintain up-to-date knowledge of and compliance with internal processes and procedures

Support the Sales cycle through scoping of PS engagements, Executive-level prospect meetings, and solution reviews

Help to expand PS Sales in installed base of existing customers

Present and promote the value of NetSuite Professional Services to prospective customers

Qualification

Oracle NetSuiteClient ManagementProject ManagementPMP CertificationMicrosoft ProjectCommunication SkillsOrganizational SkillsTeamworkProblem Solving

Required

5+ years of experience relevant to this position including at least 3 years of project management experience

Preferred

Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues

Ability to handle a variety of different projects simultaneously; adapts quickly and easily – manages multiple deadlines and multiple challenging priorities in a fast-paced, constantly evolving environment

Strong communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing

Very strong organizational skills and attention to detail

Exceptional blocking issue management skills

Demonstrates thoughtfulness and excellent judgement when selecting methods and techniques for achieving project success

Outstanding client-facing skills. History of building extraordinary relationships with clients, colleagues and third-parties. Demonstrated ability to interact well at the “C” level

Independently organizes and performs work required with minimal guidance, direction and follow-up

Ability to forecast work accurately, proactively manage workload and assist project teams with doing the same

Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates genuine commitment to team success

Takes initiative and ownership. Proactive, passionate about results, with a can-do demeanor in meeting critical deadlines

A strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project

Strong client management skills and the ability to work with customers to develop and manage an implementation plan

Implementation experience with Oracle NetSuite applications, and a good understanding of integration, data, customization, and other ERP implementation related principles, experience with Oracle NetSuite or challenging solutions a plus

Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance