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Mindray North America · 2 weeks ago

Associate System Implementation Specialist

Chicago,IL,US

Full-time

Onsite

New Grad, Entry Level

Mindray North America is a global leader in medical technology, delivering advanced patient monitoring systems and solutions. The Associate System Implementation Specialist will support system installations and troubleshooting in hospital environments, ensuring quality and performance standards are met.

Health CareManufacturingMedical Device

Responsibilities

Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist (SIS)

Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements

Verify that systems meet Mindray performance and quality specifications through post-installation testing

Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution

Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections

Coordinate and execute system updates and configuration changes as needed

Participate in continuous training to develop advanced technical, networking, and project management skills for career advancement to SIS

Qualification

Technical trainingTroubleshooting skillsWi-Fi networkingMicrosoft WindowsMicrosoft OfficeCommunication skillsProblem-solving skillsCustomer-focused attitudeTeamwork orientation