Pure Storage · 9 hours ago
Support Tools Developer, Python
Bellevue, WA
Full-time
Onsite
Mid, Senior Level
$101K/yr - $218K/yr
4+ years expPure Storage is fundamentally reshaping the data storage industry and is looking for a Support Tools Developer, Python to join their CX Automation Development Team. This role involves designing, developing, and delivering diagnostic tools that enhance customer support experiences and collaborating with engineering teams to solve complex problems.
Cloud ComputingData StorageEnterprise Software
Responsibilities
Design and implement creative, high-performance algorithms and technologies to ensure our critical systems achieve "six nines" (99.9999%) reliability
Drive and own the full development lifecycle for new automation and diagnostic tools, from initial concept and architectural design through to deployment and ongoing maintenance
Analyze complex, unstructured data sets to identify opportunities for automation, delivering efficient software solutions that significantly improve overall product support efficiencies and reduce resolution times
Partner with global Technical Support Engineers and other Engineering teams to understand real-world challenges, translating those needs into technical requirements for reliable, tested, and well-documented tool sets
Apply expertise in Object-Oriented Programming (OOP) and Test-Driven Development (TDD) to ensure code quality, accuracy, and maintainability across all delivered software solutions
Qualification
Required
Deep, demonstrable expertise in Python back-end development, including architecting and implementing efficient, high-performance solutions
At least 4-5 years of Python back-end experience
Proven ability to design, implement, and utilize efficient REST APIs for seamless system integration and data exchange
Strong knowledge of database interaction, including experience with SQL-based relational databases (e.g., Postgres, MySQL) and relevant Python modules (e.g., SQLAlchemy)
Mastery of modern software development practices, including version control using Git and familiarity with navigating and maintaining Linux/Unix environments
Exceptional problem-solving skills with the ability to define complex issues, draw valid conclusions from data, and maintain project scope to meet aggressive objectives and timelines
Benefits
Flexible time off
Wellness resources
Company-sponsored team events
Company
Pure Storage
Pure Storage is an all-flash enterprise storage company that enables broad deployment of flash in data centers.
5001-10000 employees
H1B Sponsorship
Pure Storage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (166)
2024 (187)
2023 (187)
2022 (189)
2021 (125)
2020 (152)
Funding
Current Stage
Public CompanyTotal Funding
$529.26MKey Investors
T. Rowe PriceIndex VenturesRedpoint
2015-10-06IPO
2014-08-11Secondary Market· $60M
2014-04-22Series F· $225M
Leadership Team
Charles Giancarlo
CEO and Chairman
Michael Cornwell
CTO - Americas
Recent News
The Motley Fool
2026-01-04
2025-12-30
Company data provided by crunchbase