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The Reynolds and Reynolds Company · 1 week ago

Voice/Telephony Product Analyst

Greater Houston

Full-time

Onsite

New Grad, Entry Level

The Reynolds and Reynolds Company is looking for a Voice/Telephony Product Analyst to manage the product lifecycle and collaborate with various teams. The role involves writing designs, testing applications, and conducting customer research to enhance product success.

AutomotiveRetailSales

H1B Sponsor Likely

Responsibilities

Overseeing the full product lifecycle, from technical specifications to business strategies

Writing designs, testing, and supporting software applications for our Voice applications

Serving as the key liaison between cross-functional teams, including but not limited to; Change Management, Hardware Engineers, Design, Software Development, and the Call Center

Conducting customer research (both in person and via video)

Managing priorities

Evaluating product success

Assisting in planning the product roadmap

Qualification

TelecommunicationsWeb service APIsOral communicationWritten communicationProblem-solving

Required

Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Excellent oral and written communication skills

Utilize problem-solving skills to address technical challenges

Preferred

Familiarity with phone systems or telecommunications is a plus

Degree preferred, or equivalent work experience

Familiarity with web service APIs is a plus

Company

The Reynolds and Reynolds Company

Glassdoor3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866

Dayton, Ohio, USA

1001-5000 employees

https://www.reyrey.com

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (1)

2020 (1)