Risewell Homes · 1 week ago
Online Sales Counselor
Orlando, FL
Full-time
Onsite
Entry Level
$55K/yr - $60K/yr
1+ years expRisewell Homes is a company focused on customer engagement in the housing market, and they are seeking an Online Sales Counselor. This role involves capturing, qualifying, and converting online and phone-based leads into appointments for onsite sales teams, enhancing homebuyer engagement and driving community traffic and sales conversion.
Real Estate
Responsibilities
Act as the first point of contact for all digital and phone inquiries
Qualify leads using current sales training, CRM workflows, and division-specific criteria
Nurture leads through consistent follow-up from initial inquiry to the point of sale
Schedule and confirm appointments for onsite sales agents, ensuring a smooth transition
Maintain consistent and proactive communication with marketing and sales teams to align lead management strategies
Accurately input, manage, and track all lead activity in the CRM (HubSpot), ensuring full pipeline visibility and reporting integrity
Proactively drive traffic through outreach efforts, including phone calls, social media, events, and realtor engagement. Consistently follow up on leads from multiple sources, maintain regular prospect communication, and support self-prospecting initiatives
Develop and maintain a strong network of realtors by providing weekly updates on inventory homes, upcoming events, and community information, ensuring the company is their primary point of contact within the market
Represent the company by attending realtor functions, grand openings, sales trainings, and division-sponsored events
Monitor and analyze competitive communities to assess market position and identify opportunities for differentiation
Achieve lead-to-appointment conversion goals established by the division
Qualification
Required
Valid Real Estate License (where applicable by state)
Excellent verbal and written communication skills
Ability to quickly build rapport and guide customers through the decision-making process
Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
Comfortable presenting and selling over the phone
Availability to work one weekend day; depending on the division, both weekend days may be required
A valid driver's license and active vehicle insurance is required at all times
Preferred
College degree preferred but not required
1–2+ years of experience in internet sales or other lead-driven sales roles preferred
Proficient in Microsoft Office Suite, with strong expertise in Excel, and experienced in using HubSpot CRM for daily activities and lead tracking
Benefits
Competitive health insurance coverage for team members and their dependents
Generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement
Paid disability, parental and military leave
Company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances
A 401(k) retirement plan with employer matching
A wellness incentive program to help team members thrive both personally and professionally
Company
Risewell Homes
We are Risewell Homes! We believe your home should help you to rise and thrive.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase