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Parkland Health · 1 day ago

Collector

Dallas, TX

Full-time

Onsite

Entry Level

1+ years exp

Parkland Health is a healthcare organization seeking a Collector to provide clerical support and assist with insurance follow-up tasks. The role involves managing correspondence, documenting account actions, and maintaining relationships with various stakeholders to ensure efficient collection processes.

CommunitiesHealth CareHospitalMedicalNon ProfitWellness

H1B Sponsor Likely

Responsibilities

Receives, sorts by reason, distributes correspondence from payors or agencies to the appropriate follow-up staff, and responds to simple requests such as copying itemized bills and medical records to ensure information is transmitted that is required to process payments

Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others

Informs the Supervisor of any problems or changes affecting the collection process so that corrective actions can be taken and assists with departmental reporting and special projects as needed

Contacts patients, insurance carriers, and/or other Parkland departments to gather information required by the payor or vendor and updates the account

Tracks productivity and provides cumulative reports on a daily, weekly or monthly basis, as required by supervisor and/or manager

Maintains a positive working relationship with contacts at all agencies, patients, insurance companies, government entities, clinical personnel, other Parkland staff and management, to promote teamwork, cooperation, and a positive public image for Parkland. Serves as a positive role model for staff and patients and demonstrates strong interpersonal skills. Accepts constructive criticism and integrates suggestions in effective ways

Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland

Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices

Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding

Qualification

Accounts receivable experienceMedical billing knowledgeInsurance knowledgeMedical software knowledgeDetail orientedBilingual skillsJudgmentAnalytical skillsCommunication skillsProblem-solving

Required

Must have one year of experience in accounts receivable, medical or insurance billing and/or collections

Must be able to demonstrate a working knowledge of personal computers and other standard office equipment

Must be able to exercise good judgment in responding to simple requests from government and/or non-government agencies

Must understand managed care and insurance contractual arrangements

Must have basic knowledge of medical software

Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to recognize financial issues as they relate to multiple groups including third party payors, physicians, patients and the system

Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach

Must be able to handle potentially stressful situations and multiple tasks simultaneously

Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff

Must be able to solve problems within the guidelines of established policies and procedures

Preferred

Basic medical terminology knowledge preferred

Bilingual skills preferred

Company

Parkland Health

Parkland Health first opened its doors in 1894 and is now one of the largest public hospital systems in the country.

Founded in 1894

Dallas, Texas, USA

10001+ employees

https://www.parklandhealth.org

H1B Sponsorship

Parkland Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2022 (2)