BizTech Solutions ยท 23 hours ago
IT Systems Administrator I
BizTech Solutions is seeking a Systems Administrator I to assist in maintaining and configuring customer IT infrastructure. The role involves ensuring system stability, security, and performance while providing technical support to end-users under the guidance of senior IT staff.
Responsibilities
Assist in the installation, configuration, and updating of hardware, software, and operating systems (Windows, Mac, etc.)
Provide technical support to users, troubleshooting and resolving hardware, software, or network problems, and escalating complex issues to senior administrators or vendors as needed
Add, remove, or update user account information, including assigning security permissions and resetting passwords within systems like M365
Implement and enforce basic security measures, such as monitoring antivirus software and access controls. Maintain accurate and clear documentation of system configurations, procedures, and troubleshooting steps
Assist with maintaining an inventory of IT equipment and software licenses
Qualification
Required
A bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience is typically required
In-Depth knowledge of operating systems and networking concepts (TCP/IP, DNS, DHCP, VPN)
Proficiency in M365 applications and Microsoft Azure cloud services for administration and collaboration
Knowledge of system security best-practices and data backup/recovery procedures
Strong problem-solving and analytical skills
Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical users
Ability to work both independently and collaboratively in a team environment
Strong attention to detail, organizational, and time-management skills
Preferred
2-4 years of related experience in IT support or systems administration preferred
Experience working in a Managed Services Provider environment highly preferred
Familiarity with virtualization technologies (e.g., VMware, Hyper-V) is a plus
Understanding of basic scripting (e.g., PowerShell, Python) for automation is desirable