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Midnight Oil · 1 week ago

Warehouse Attendant

Concord,NC,US

Full-time

Onsite

New Grad, Entry Level

Imagine is a leading visual communications company that helps clients deliver innovative marketing solutions. The Warehouse Attendant is responsible for receiving, storing, and shipping materials while ensuring inventory accuracy and maintaining a safe and organized warehouse.

AdvertisingCreative AgencyMarketing

Responsibilities

Checks all incoming jobs to be processed to determine that all information and material is available

Ensures product is labeled and packaged in accordance to Imagine specifications

Receives and locates product physically and electronically as needed

Ensures inventory accuracy in all transactions

Responds promptly and professionally to internal customer inquiries

Receives, unloads, and sorts product delivered from vehicles and vessels

Reads shipping documents and verifies the quantity and quality of items received

Processes damaged goods, customer returns, and credits to invoices

Moves merchandise from the shipping/receiving platform into the warehouse

Operates and maintains shipping/receiving equipment, such as forklifts, and maintains the appearance of the shipping/receiving platform

Maintains stockroom inventory and records

May receive and answer customer and vendor inquiries

Verifies and keeps records on incoming shipments

Unpacks and examines incoming shipments, rejects damaged items, records shortages, and contacts shipper to rectify damages and shortages

Compares identifying information and counts, weighs, or measures items of incoming shipments to verify information against bills of lading, invoices, orders, or other records

May use hand-held scanner to record barcode on incoming products or enter the information into a computer

May route items to other departments or different areas within the warehouse

May operate tier-lift truck or use hand truck to move, convey, or hoist shipments from shipping-and-receiving platform to storage or work area

Receives inbound products and unloads shipments from trucks

Reads and understands work orders, locates, and picks items from storage areas, and packs items for shipment

Verifies that merchandise is correct for the work order and finalizes and fulfills the shipment

May operate warehouse machinery including forklifts, cherry pickers, and pallet jacks, as well as other equipment including bar code scanners, carts, and dollies

May resolve customer order issues, including processing returns

Adheres to safety, quality, and production procedures

Performs multiple functions within an operation, including inbound processing, order fulfillment, order packaging, customer returns processing, and inventory control

Processes incoming customer orders to ensure accuracy of product, pricing, and transportation requirements

Gives customers basic product knowledge, pricing, and shipping information and answers other questions

Compiles knowledge of customer base and unique customer requirements to complete orders and keeps accurate customer records in required software systems and programs

Interacts with customers, Sales, Operations, Transportation, vendors, and supervisor to verify all information is correct and to resolve discrepancies and inconsistencies with orders

Handles finished materials: picks, packages, prepares, palletizes, and ships or moves shipments within the warehouse

Processes returns, inspects items for wear, and determines and ensures proper disposition

Takes periodic inventories, counts, and processes inventory during resolution and inbound receiving activities, stocks warehouse shelves, and updates product locations

Ensures accuracy of inventory