Technical Engagement Analyst jobs in United States
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DailyPay · 4 hours ago

Technical Engagement Analyst

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

DailyPay is transforming the way people get paid with its on-demand pay solution, helping employers strengthen their relationships with employees. The Technical Engagement Analyst will provide technical client support, optimize data integration, and collaborate with various teams to enhance client experiences and operational efficiency.

Employee BenefitsEnterprise ApplicationsFinancial ServicesFinTech
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H1B Sponsor Likelynote

Responsibilities

Act as a technical point of escalation for cross-functional teams
Support existing client changes involving location and pay code additions, organizational structure changes, or minor file adjustments
Perform operational reviews with Client Success Managers, Global Operations, Product, and Payments to recommend and implement improvements to client data exchanges
Function as a subject matter expert regarding product idiosyncrasies and client integrations
Report, troubleshoot, and take ownership of incidents through resolution
Support product testing and rollouts

Qualification

Technical account managementTroubleshooting APIData optimizationDell BoomiAnalytical skillsInterpersonal skillsProblem solvingCross-functional collaboration

Required

Bachelor's degree with 2+ years of experience in a implementations, technical account management, or client-facing technical support role
Ability to adapt and thrive in a product knowledge-heavy environment
Strong analytical and problem solving skills
Knowledge of Dell Boomi or willingness to learn Dell Boomi
Experience troubleshooting sFTP, API, and data concerns
Capacity to prioritize and handle multiple projects simultaneously
Strong interpersonal and cross-functional skills
Occasional need to work outside of normal business hours may be required

Benefits

Exceptional health, vision, and dental care
Opportunity for equity ownership
Life and AD&D, short- and long-term disability
Employee Assistance Program
Employee Resource Groups
Fun company outings and events
Unlimited PTO
401K with company match

Company

DailyPay

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DailyPay provides on-demand pay solutions for employees, allowing them to access earned wages before payday.
dateFounded in 2015
location
New York, New York, USA
people-size501-1000 employees
web-link
https://www.dailypay.com

H1B Sponsorship

DailyPay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
$1.74B
Key Investors
JP Morgan ChaseCitiCarrick Capital Partners
2026-01-05Debt Financing· $195M
2025-06-30Debt Financing· $200M
2024-10-24Debt Financing· $100M

Leadership Team

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Nelson Chai
CEO
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Caitlin Allen
Chief Communications Officer (CCO)
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Recent News

Crowdfund Insider
Worktech DailyPay Secures $195 Million Credit Facility to Fuel Growth in On-Demand Pay
2026-01-12
PR Newswire
DailyPay Announces New $195 Million Senior Secured Revolving Credit Facility
2026-01-05
Payments Dive
Executive shuffle: Fiserv, DailyPay and MoneyGram
2025-12-24
Company data provided by crunchbase