TrendAI · 4 hours ago
Senior Deal Desk Analyst
United States
Full-time
Remote
Senior Level
5+ years expTrend Micro is a global cybersecurity leader that protects organizations and individuals across various digital environments. They are seeking a Senior Deal Desk Analyst who will manage complex sales transactions, ensure deal compliance, and optimize the quote-to-cash process, serving as a strategic advisor to sales and customers.
Cloud SecurityCyber SecuritySecurityVirtualization
No H1B
Responsibilities
Act as trusted advisor speaking directly to Sales, Channel and Customers on complex deal structures, pricing strategies, and contract negotiations with channel and end customers
Review and structure non-standard deals, multi-year agreements, and enterprise-level transactions
Provide strategic guidance on alternative contract options and value propositions to solve customer challenges
Lead complex deal reviews and serve as escalation point for challenging transactions
Review and validate sales quotes for accuracy in pricing, SKUs, billing logic, and contract terms
Ensure compliance with revenue recognition rules, company policies, and regulatory requirements
Manage deal approval processes
Partner with Legal, Finance, Product, and Sales Operations teams amongst other to make sure the customer needs are met
Serve as liaison between sales, legal and finance for contract compliance
Collaborate with billing teams on subscription management and license delivery
Support sales forecasting calls, QBRs, and end-of-quarter activities
Delivery of training to sales representatives on deal desk processes, tools, and policies
Identify and implement process automation opportunities
Mentor new team members to the CEC dept
Analyze deal patterns to identify opportunities for process improvements and new routes to market
Qualification
Required
5+ years of experience in Deal Desk, Sales, Sales Operations, Finance Operations, or related roles
Proven success in Enterprise SaaS/B2B environments
Experience with direct and channel sales models
Track record of managing complex, high-value transactions
Strong expertise in CRM systems
Understanding of revenue recognition principles and accounting standards
Experience with contract analysis and legal term interpretation
Ability to influence and partner with senior sales leaders and cross-functional stakeholders
Knowledge of subscription billing models and license management
Preferred
Microsoft Dynamics preferred
Excel, Tableau, Power BI, or similar
Benefits
Comprehensive health benefits and paid time off package
Pre-partum, maternity, parental, medical leave and adoption assistance
Mental Health Wellness Program & Annual Wellness Incentive
401(k) with company match
Pet Insurance
Collaborative and innovative culture
Company
TrendAI
TrendAI™, a business unit of Trend Micro™ and a global AI security leader, makes the world safer for digital information exchange across enterprises, governments, and organizations.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-08-17IPO
Leadership Team
Eva Chen
Co-Founder & CEO
Kevin Simzer
Chief Operating Officer
Recent News
2026-02-03
2026-01-13
2025-11-24
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