Wells Fargo ยท 2 days ago
Senior Business Execution Administrator - Dallas
Wells Fargo is seeking a Senior Customer Service Representative in Consumer Lending as part of Home Lending. This role involves supporting the operations of a specific business line, administering various programs and processes, and providing subject matter expertise to business partners.
BankingFinancial ServicesFinTechInsurancePayments
Responsibilities
Support the operations of a specific business line
Administer programs, projects, or processes specific to the business
Manage requests for community relations events, sponsorships, company funding, volunteer activities, and special programs
Perform business operations that are administrative in nature
Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation
Provide subject matter knowledge and interpretation of procedures to key business partners
Coordinate and monitor implementation and maintenance of processes, procedures, and policies
Interact with immediate Strategy and Execution colleagues on operational initiatives
Provide support for a variety of diverse support functions for multiple business groups or a specific line of business
Qualification
Required
4+ years of Administrative Support, or, Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
Mortgage industry experience
Sales environment exposure; preferably in Wells Fargo's Home Equity or Mortgage sales Group
Strong knowledge and understanding of bank policies, procedures, and systems
Strong organizational, multi-tasking, and prioritizing skills
Ability to work in a fast-paced action oriented environment
Customer service focus with experience processing complex transactions and performing extensive research to resolve complex customer issues
Excellent verbal, written, and interpersonal communication skills
Ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to troubleshoot common computer problems
A BS/BA degree or higher
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
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