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Invitation Homes · 2 hours ago

National Program Manager – RTM

Phoenix, AZ

Full-time

Hybrid

Mid Level

$53K/yr - $92K/yr

3+ years exp

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with 110,000 single family rental homes. The National Program Manager, RTM will manage Rehab, Turn and Maintenance related programs to support property management operations, focusing on optimizing vendor operations and enhancing the vendor experience nationally.

Home ServicesService IndustrySocial Impact

Responsibilities

Ensure overall program success by driving alignment, identifying opportunities for continuous optimization, and delivering clear, data-driven reporting on program performance, milestones, and risks

Contribute to the development of program processes and procedures by leveraging subject matter expertise to ensure alignment with operational goals and best practices

Train and support field teams in the effective execution of operational programs, proactively escalating issues to ensure compliance and drive program adoption

Work with third-party vendors/partners to maximize impact of operational programs

Analyze relevant data and business processes to maximize operational efficiency and optimize expenses

Review and approve invoices to ensure accurate GL coding, costs, margin percentages, and credit allocations, resolving invoice disputes and errors as they arise

Interface with management and accounting teams on national invoicing procedures and analysis

Track and analyze expense trends to identify cost saving opportunities

Utilize various task flow management tools, reporting and dashboards to achieve company and departmental goals

Perform other related duties or special projects as assigned

Potential travel to local market and vendor offices

Qualification

Program managementData analysisVendor managementMicrosoft ExcelMicrosoft OfficeAnalytical skillsCommunication skillsTime managementTeam collaborationIntegrity