This job has closed.

IMCS Group · 22 hours ago

Practice Manager - IT Service, Support and Operations | HTML,CSS,Javascript,Jquery,PHP,Drupal | express.js

Alpharetta, GA

Full-time

Onsite

Senior Level

$75/hr - $86/hr

7+ years exp

IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Practice Manager in IT Service, Support and Operations to oversee customer communications and output management projects, specifically involving Quadient development and automation processes.

Staffing & Recruiting

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Experience in implementation of Customer Communications/Output management projects

Experience in Quadient development and output management using Ricoh Process director > 4 years

Analysis of templates for rationalization, field mappings, creating unique templates, workflow management and apply automation scripts

Creation of schema definition based on the data mapping prepared

Prepare field mappings, template creations, apply automation scripts

Create CCM templates with all required pre-processing (sorting, dynamic inserts, groups, Add post processing features like Barcodes, bundling, zip code wise sorts, encryption in e-documents…)

Modify communication inline with business process changes – bulk, individual, on demand requirements, postal packaging

Provide features for customer preference capture and build reporting capabilities around it

Integration with enterprise data systems and printer solutions

SDLC experience Requirements gathering, Design, Coding, Unit Testing, Application Support

Agile experience, Finance domain experience

Qualification

Quadient developmentOutput managementAgile experienceSDLC experienceFinance domain experienceCustomer preference captureReporting capabilitiesWorkflow managementAutomation scripts

Required

Minimum years of experience required: 7 years