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Fresenius Medical Care · 12 hours ago

PAR Collections Rep

Plano, TX

Full-time

Onsite

Entry Level

1+ years exp

Fresenius Medical Care is seeking a Patient Account Representative - Collections to provide administrative support to the collections operations. The role focuses on ensuring timely receipt of claim payments, minimizing bad debt accrual, and delivering outstanding customer service through effective communication.

BiotechnologyHealth CareMedical Device

Responsibilities

Under general supervision, identify and resolve routine outstanding claims

Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues

Assist in the resolution of outstanding payments from past due accounts

Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data

Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed

May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues

May mentor other staff as applicable

Assist with various projects as assigned by direct supervisor

Qualification

Database maintenanceReport generationAnalysisPayment processingDetail orientedAnalytical skillsGeneral computer skillsInterpersonal skillsOrganizational skillsOral communicationWritten communicationTeamwork