Inside Sales / Customer Service Rep jobs in United States
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Hi5 Furniture, Inc. ยท 2 days ago

Inside Sales / Customer Service Rep

Hi5 Furniture, Inc. is a fast-growing furniture manufacturer seeking an Inside Sales / Customer Service Rep. This role is critical to deliver exceptional customer experience by handling written quotes, order entry, and providing day-to-day support for dealers, sales reps, and customers.

Furniture and Home Furnishings Manufacturing
Hiring Manager
Dawn Yates
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Responsibilities

Create accurate, timely written quotes that keep projects moving
Enter and manage orders from start to finish
Support customers with product details, pricing, lead times, and order status
Partner with internal teams to ensure accuracy and on-time delivery
Support outside sales reps with pricing, documentation, and follow-up
Resolve order issues quickly and professionally

Qualification

CET softwareCustomer service experienceWritten communicationProblem-solving skillsMultitaskingOrganizationAttention to detailCalm under pressure

Required

Customer-first attitude with a problem-solving mindset
A customer-first mindset and natural problem-solving skills
Advanced knowledge of CET software
Strong written and verbal communication skills
Ability to stay calm, focused, and professional in a high-volume environment
Excellent multitasking, organization, and attention to detail

Preferred

Inside sales or customer service experience (contract furniture preferred)

Benefits

401(k) with company match
Health, dental, vision, and life insurance
Paid time off
Short- and long-term disability coverage

Company

Hi5 Furniture, Inc.

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Hi5 Furniture is a commercial furniture manufacturing company based out of Kansas City MO that designs product for everywhere you Learn. Eat. Gather.

Funding

Current Stage
Early Stage

Leadership Team

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Dawn Yates
President / CEO
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Company data provided by crunchbase