Hi5 Furniture, Inc. ยท 2 days ago
Inside Sales / Customer Service Rep
Hi5 Furniture, Inc. is a fast-growing furniture manufacturer seeking an Inside Sales / Customer Service Rep. This role is critical to deliver exceptional customer experience by handling written quotes, order entry, and providing day-to-day support for dealers, sales reps, and customers.
Responsibilities
Create accurate, timely written quotes that keep projects moving
Enter and manage orders from start to finish
Support customers with product details, pricing, lead times, and order status
Partner with internal teams to ensure accuracy and on-time delivery
Support outside sales reps with pricing, documentation, and follow-up
Resolve order issues quickly and professionally
Qualification
Required
Customer-first attitude with a problem-solving mindset
A customer-first mindset and natural problem-solving skills
Advanced knowledge of CET software
Strong written and verbal communication skills
Ability to stay calm, focused, and professional in a high-volume environment
Excellent multitasking, organization, and attention to detail
Preferred
Inside sales or customer service experience (contract furniture preferred)
Benefits
401(k) with company match
Health, dental, vision, and life insurance
Paid time off
Short- and long-term disability coverage