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Pyramid Consulting, Inc · 1 month ago

Sales Administration Analyst

Lake Mary, FL

Full-time

Hybrid

Mid Level

$30/hr - $31.66/hr

3+ years exp

Pyramid Consulting, Inc. is a leading company in the Healthcare and Insurance Industry, and they are currently seeking a Sales Administration Analyst for a 6-month contract opportunity. The role involves assisting customers with application onboarding, managing account issues, and facilitating communication for customer retention and partnership optimization.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Assist customer with Windows based applications on-boarding, account management and issue resolution as Primary support

Assist with internal & external customer communications via phone, email for efficient resolution

Function as Specialty Pharmacy/AIC/HS groups SME for existing and potential new business growth

Assist other departments as primary contact for all Specialty Pharmacy/AIC/HS group partnerships

Process management and engagement for customer retention

Communication outreach for existing partnerships optimization

Ability to multi-task and troubleshoot ongoing requests managing multiple key partnerships

Qualification

Customer ServiceAccount ManagementProcess ImprovementSAPSales OperationsSpeciality PharmacyAdvanced Microsoft SuiteLogistics experienceAdministrative skillsTeam playerAttention to detailCommunication skills

Required

Customer Service

Account Management

Speciality Pharmacy

Sales Operations

Process Improvement

SAP

Process Improvement Skills

Ability to learn and retain new detail as well as apply them quickly

Attention to detail

Team player

3 years customer service experience supporting inside or outside sales

Advanced Microsoft Suite knowledge (Excel, Outlook, Word, One Note), SharePoint, SAP, Business Objects, SalesForce, EComm platform support

Excellent phone and written presentation and communication skills required

Demonstrated ability to problem solve individually and as a team setting

Professional demeanor

Strong administrative skills

At least 2 years of Process Improvement experience

Preferred

SAP experience is preferred but not required

Logistics experience

High school diploma, bachelors preferred

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)