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EyeCare Partners · 5 days ago

Medical Assistant

Paducah, KY

Full-time

Onsite

Entry Level

1+ years exp

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a mission to enhance vision, advance eye care, and improve lives. The Medical Assistant (Ophthalmic Technician) will assist in providing excellent patient care and perform preliminary testing to prepare patients for examinations with an Ophthalmologist.

Hospital & Health Care

Responsibilities

Facilitate patient flow

Assist the doctor in preliminary testing

Verify medical and vision insurances

Effectively communicate with patients, doctors, and managers

Answer inquiries through phone, email, and in-person requests

Provide exceptional customer service during every patient encounter (in person or via phone)

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Practice urgency at all times with patient’s time, as well as doctor’s time and schedule

Comply with all company policies and procedures including HIPAA

Verify patient information by interviewing patient

Recording medical history, current medications and confirming purpose of visit

Records all data in the patient's Electronic Medical Record (EMR)

Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements

Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography

Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications

General office duties and cleaning to be assigned by manager

Qualification

Certified Ophthalmic AssistantOphthalmic TechnicianDiagnostic testingBasic computer skillsCustomer service skillsProfessional communicationTeam-orientedAdaptability

Required

High School Diploma or GED Equivalent

Favorable result on Background Check

Basic computer skills

Strong customer service skills

Excitement to learn and grow

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creates a positive work environment by being team-oriented and patient-focused

Ability to interact with all levels of employees in a courteous, professional manner at all times

Commitment to work over 40 hours to meet the needs of the business

Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Preferred

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Company

EyeCare Partners

At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.

Founded in 2015

St. Louis, Missouri, US

5001-10000 employees