Lab Support Tech I jobs in United States
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Cincinnati Children's Office of Academic Affairs and Career Development ยท 1 month ago

Lab Support Tech I

Cincinnati Children's Office of Academic Affairs and Career Development is dedicated to improving children's health through innovative care. The Lab Support Tech I role involves specimen collection and processing for the Clinical Laboratory department, ensuring accurate laboratory procedures and customer service for patients and families.

Hospital & Health Care

Responsibilities

Maintain currency in the field, including maintenance of any necessary licensure/certification, through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars
Attend all mandatory CCHMC training sessions
Implement obtained knowledge/skills into one's own work, the department, and/or the organization
Assume responsibility for one's own professional growth and development
May participate in internal/external professional committees, agencies, councils, and/or activities
Participate in improving /assuring organizational and/or departmental performance/quality through recommending areas or approaches for improvement activities, performing new procedures, collecting data and/or providing input to department discussions
Anticipate and actively identify and recommend areas for process/system improvement
May work with appropriate personnel to implement agreed upon changes
May participate in the evaluation of improvement initiatives/activities
Responsible for one primary function of laboratory support including collection of samples for laboratory testing following approved laboratory procedures
Receive and accession specimens using LIS; ensuring proper patient identification, specimen integrity and timeliness
Performs EPIC registration as required
Competencies are required following CAP (College of American Pathologists) guidelines
Resolves test order related issues (test in question, sample in question) and manages add-on tests
Perform routine procedures within respective discipline, including the collection and analysis of data which will affect decisions regarding patient care
Accurately and completely documents activities in HIS or LIS as appropriate
Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families
Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner
Respond quickly to parent requests and concerns
Provide appropriate education/information to patients and/or families
Produces work that is accurate, neat, complete and timely
Identifies technical and specimen related problems or discrepancies
Demonstrates knowledge of laboratory information systems
Ability to retrieve result, locate, specimen requirements, fax results, troubleshoot a specimen test issue
Performs registrations, scanning, and assists send-outs in monitoring pending logs
Perform routine operational functions such as supply inventory
Monitors transfer lists from outpatient laboratories to assure specimen receipt
Demonstrates flexibility within the department

Qualification

Customer serviceProcess improvementTechnical supportProfessional developmentFlexibility

Required

High school diploma or equivalent
No directly related experience

Preferred

Experience in healthcare
Experience in a clinical lab setting

Benefits

Medical coverage starting day one of employment.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for qualified positions

Company

Cincinnati Children's Office of Academic Affairs and Career Development

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Funding

Current Stage
Late Stage
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