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DocGo · 14 hours ago

Remote Patient Monitoring Technician - RPM

United States

Full-time

Remote

New Grad, Entry Level

$22/hr - $24/hr

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services and remote patient monitoring. The Remote Patient Monitoring Technician - RPM is responsible for tracking and analyzing patient health data, monitoring vital signs, and ensuring effective communication between patients and healthcare teams.

Health CareInformation TechnologyProfessional ServicesTelehealth

Growth Opportunities

Responsibilities

Monitor patients' health data: regularly review incoming health data (e.g., blood pressure, heart rate, oxygen saturation) through remote monitoring platforms

Identify and escalate abnormal readings: recognize trends and variations from normal ranges, flagging abnormal and critical alerts and escalating concerns to the appropriate healthcare provider for intervention

Educate patients and caregivers: provide guidance on the proper use of remote monitoring devices, explain the significance of their readings, and encourage adherence

Manage noncompliance and patient engagement: monitor patient adherence to remote monitoring program, determine reasons for noncompliance, and provide guidance and support to encourage participation; follow up with patients who are not regularly transmitting data

Document and report: maintain accurate documentation of patient interactions, abnormal readings, and escalations; ensure compliance with healthcare policies and regulations, including HIPAA

Coordinate with healthcare teams: communicate findings, abnormal trends, and patient concerns to physicians, nurses, and care coordinators to facilitate timely medical interventions

Troubleshoot technical issues: assist patients in resolving connectivity or device-related issues, ensuring accurate data transmission and functionality; coordinate with technical support teams if necessary

Participate in continuous training and improvement: stay up to date with advancements in remote monitoring technology and modalities

Remote monitoring expertise; be a resource for compliance of remote device management for the practice physicians and clinical staff

Resolve other issues appropriate to position

Responsible for contributing to company oversight and information security functions as outlined in the employee handbook under ‘Remote Employee HIPAA Guidelines

May be required to perform other duties as assigned

Qualification

Certified MAHIPAA regulationsPatient educationDocumentation skillsComputer skillsMulti-taskingEmpathyProfessionalismInterpersonal skillsCommunication skills