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BAE Systems, Inc. · 1 day ago

Desktop Support Technician

Nashua, NH

Full-time

Onsite

Mid, Senior Level

$56K/yr - $90K/yr

5+ years exp

BAE Systems, Inc. is a leading defense, aerospace, and security company that provides a range of products and services. They are seeking a Desktop Support Technician responsible for installing, maintaining, and repairing equipment while providing technical support to customers and ensuring effective communication and relations.

Defense & Space

H1B Sponsor Likely

Responsibilities

Installs, operates, maintains, repairs and modifies equipment

Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations

Analyzes and evaluates products and related performance

Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time

Installs, upgrades and removes products ensuring coordinative engineering field change

Maintains effective customer communications and relations

May provide onsite training of customer support personnel

May be needed to provide Service Desk support during surge periods

Qualification

PC HardwareWindows OSM365OneDriveCompTIA A+ServiceNowNetwork UnderstandingCommunication SkillsTeamwork

Required

High School Diploma and 5 years work experience or equivalent experience

Extensive knowledge of PC Hardware

Extensive knowledge of Window OS (Win10 Win11)

Excellent Working Knowledge of M365 and OneDrive Environments

Excellent verbal and written communication skills

Basic understanding of networks

Ability to work well with others in a team environment

Preferred

Associates Degree in Information Technology or Computer Science with 3 yrs. experience

Bachelor Degree in Information Technology or Computer Science with 2 yrs. experience

CompTIA A+ certified

Working knowledge of ServiceNow ticketing system

Benefits

Health, dental, and vision insurance

Health savings accounts

A 401(k) savings plan

Disability coverage

Life and accident insurance

Employee assistance program

A legal plan

Discounts on things like home, auto, and pet insurance

Paid time off

Paid holidays

Paid parental leave

Military leave

Bereavement leave

Any applicable federal and state sick leave

Company recognition program to receive monetary or non-monetary recognition awards

Company

BAE Systems, Inc.

Glassdoor3.8

Improving the future and protecting lives is an ambitious mission, but it’s what we do. BAE Systems, Inc. is the U.S.

Founded in 1999

Falls Church, Virginia, US

10001+ employees

https://jobs.baesystems.com/global/en

H1B Sponsorship

BAE Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (2)

2021 (4)

2020 (6)