Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast · 13 hours ago
Installation Process Manager
Tallahassee, FL
Full-time
Onsite
Entry, Mid Level
$55K/yr - $62K/yr
2+ years expMellick Group - Renewal by Andersen is a high-end window and door replacement company. The Installation Process Manager will supervise subcontractor crews and manage the installation process from start to finish, ensuring homeowner satisfaction and efficient resource management.
Real Estate
No H1B
Responsibilities
Ensure homeowner satisfaction, as measured through customer surveys, by training and coaching associates on technical capabilities and customer service. Regularly visit Homeowner work sites to audit existing and new processes
Meet or exceed Homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations. Lead the recruiting efforts as needed to meet workforce requirements
Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate
Lead the safety initiates of the installation process to ensure safe practices are in place and are followed
Accurately measure the dimensions and determine installation processes for windows and doors
Ensure that all regulatory procedures and/or requirements impacting the installation process are met
Supervise installation process associates including performance planning, fostering open communication and answering team concerns and questions
Manage independent contractors (including contracts, selection, and training) to ensure that appropriate installation process capacity exists
Work directly with homeowners to resolve installation process issues
Directly manage all associates involved in the installation processes
Qualification
Required
At least 2yrs of Construction/Home Improvement Experience
At least 1yr of Window/Door Installation Experience
At least 1yr of Conducting Technical Measures Required for Installation
At least 1yr of Customer Service Experience and Conflict Resolution Skills
Knowledge of applicable building codes and construction techniques
Previous work experience in recruiting and managing independent contractors
Basic computer skills and Microsoft office suite proficiency
Ability to work and lead in a team environment
Basic financial knowledge
Must be willing to undergo a criminal background check
Must be willing to undergo a pre-employment drug screening
Must have a valid driver's license and clean driving record
Preferred
Prior Managerial/Leadership Experience is Preferred
Previous P&L responsibility helpful, but not required
Benefits
Paid time off plus six paid holidays
Medical, dental, vision, and life insurance
Monthly Vehicle Allowance & Fuel Card for Personal Vehicle, if Applicable
Company
Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast
When it comes to quality window replacement, homeowners in Orlando and across the Sunshine State put their trust in Renewal by Andersen® of Central Florida.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase