Applications Support & Device Integration Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Mindray North America · 2 weeks ago

Applications Support & Device Integration Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level

Mindray North America is a global leader in medical technology dedicated to advancing patient care. The Applications Support & Device Integration Specialist is responsible for ensuring that Mindray’s devices and applications integrate seamlessly into hospital IT environments, providing technical support, troubleshooting issues, and collaborating with various stakeholders.

Health CareManufacturingMedical Device

Responsibilities

Provide remote technical support to customers and internal teams across Mindray applications and integrated devices
Support device, application, and system integrations, including troubleshooting data flow and connectivity issues
Assist with configuration, testing, and deployment of new applications and integrated solutions
Support virtualized environments (e.g., VMware) and help integrate Mindray applications within customer IT infrastructures
Assist with integrations involving hospital Active Directory environments, including authentication and access considerations
Collaborate with hospital IT teams, vendors, and internal partners to resolve complex technical issues
Analyze and resolve application, system, virtualization, and network-related incidents
Conduct technical product training sessions for internal teams and customers as needed
Create, review, and maintain technical documentation, guides, and case records
Investigate field-reported issues and partner with Engineering, Quality, and Manufacturing on corrective actions
Participate in project teams for new and existing products, representing Service and providing technical input
Document all activities and manage technical support cases in Mindray’s case management system

Qualification

Application supportSystem integrationVirtualization technologiesActive DirectoryNetworking fundamentalsTechnical documentationProgramming languagesHealthcare system integrationsSoft skills

Required

Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent practical experience
Experience in application support, systems support, or a related technical role
Strong understanding of operating systems, networking fundamentals (TCP/IP, routing, switching), and system connectivity
Hands-on experience with virtualization technologies such as VMware
Working knowledge of Active Directory concepts, including authentication and access management
Experience with at least one programming or scripting language (e.g., Python, JavaScript, VBScript)
Experience creating clear, structured technical documentation

Preferred

Familiarity with healthcare system integrations is a plus; basic HL7 knowledge is beneficial but not required
Demonstrated ability and willingness to learn healthcare interoperability standards such as HL7

Benefits

401(k) with company match
Tuition reimbursement
Paid time off
Disability coverage
FSA/HSA options
More

Company

Mindray North America

twittertwittertwitter
company-logo
Mindray North America is a company that develops, manufactures, and markets medical devices worldwide.
dateFounded in 1991
location
Mahwah, New Jersey, USA
people-size5001-10000 employees
web-link
https://www.mindraynorthamerica.com/

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
JoAnn Brunetti
Director of Global Corporate Partnerships
linkedin

Recent News

PR Newswire
Mindray North America Breaks Ground on Major Warehouse Expansion Project in Mahwah, NJ
2025-06-18
PharmiWeb
Global Urology Ultrasound Devices Market to See 6% CAGR Growth from AI Integration by 2030
2025-06-04
Research and Markets
Medical Devices Distribution Deals Trends Report and Directory 2016-2025 by Company A-Z, Therapy Focus, and Technology Type
2025-05-10
Company data provided by crunchbase