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Los Alamos National Laboratory · 1 day ago

Computing Systems Professional 2

Los Alamos, NM

Full-time

Hybrid

Mid Level

4+ years exp

Los Alamos National Laboratory is a multidisciplinary research institution engaged in strategic science on behalf of national security. The Computing Systems Professional 2 will serve as a systems administrator, ensuring the performance, reliability, and security of Windows IIS and SQL Server platforms while collaborating with cross-functional teams.

Security

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Install, configure, patch, and troubleshoot Windows Server 2022, SQL Server 2019 Enterprise, and Microsoft IIS

Support the administration of Microsoft VMware virtual Windows Servers

Support enforcement of strict password policies, data integrity, and file system security on server infrastructure

Test and evaluate commercial and custom developed software for quality and proper operation

Support migration efforts across Development, Staging, and Production environments to ensure seamless transitions and operational continuity

Optimize the Windows infrastructure environment by administering, monitoring, and improving server performance, reliability, security, and availability

Research emerging technologies, industry trends, hardware, software tools, and solutions

Develop and use scripts to support task automation and operational efficiency

Contribute to server and Commercial off the Shelf (COTS) software projects to meet customer technical requirements

Assist in planning, documenting, and implementing solutions for server and COTS requirements

Work collaboratively with team members while developing skills and knowledge in system administration tasks

Assist in developing and maintaining procedures for installing, configuring, hardening, and troubleshooting Windows Servers and COTS software

Provide support to customers in both unclassified and classified environments

Track, prioritize, and resolve support issues and service requests using the PSS-1 ticketing system and Kanban boards in alignment with SLA requirements

Deliver exceptional customer service and support through clear communication, rapport-building, and effective issue resolution for a diverse range of stakeholders, including in high-visibility or high-pressure environments

Communicate technical information clearly to both technical and non-technical personnel

Qualification

Windows Server 2022SQL Server 2019Microsoft IISPowerShell scriptingVMwareCOTS softwareActive DirectoryComputer security principlesNetworking protocolsAgile frameworkCustomer serviceCommunication skills

Required

Demonstrated experience testing, troubleshooting, patching, and remediating vulnerabilities, as well as resolving operating system and application issues within a heterogeneous computing environment

Working knowledge of Windows Server 2022, virtualized environments, Microsoft IIS, Active Directory, and PowerShell scripting for system administration tasks

Skilled in using VMware for server and resource management

Experience implementing authentication methods, configuring web and server certificates, and enabling Single Sign-On (SSO) for applications and systems

Experience applying computer security principles and networking protocols within computing environments

Demonstrated experience installing, configuring, and maintaining SQL Server 2019 Enterprise and associated databases

Demonstrated experience installing, configuring, and deploying Commercial Off-The-Shelf (COTS) software in enterprise environments

Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience