Stepping Stones Museum for Children · 4 days ago
Audiovisual Support Technician - Weekend
Norwalk, CT
Part-time
Onsite
Entry Level
1+ years expStepping Stones Museum for Children is seeking a part-time Audiovisual Support Technician to provide essential technical support for the museum's AV systems during public hours. The technician will ensure that audiovisual equipment functions smoothly during events and public programs, primarily on weekends.
Museums & Institutions
Responsibilities
Provide daily AV system support across exhibit spaces, performance venues, and event installations
Act as the primary AV support contact during assigned shifts, particularly on weekends
Execute system checks and prepare AV setups for performances, parties, and rentals
Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays
Monitor and respond to AV support requests according to the department’s tiered AV support structure, acting as primary weekend support and escalating issues when necessary
Ensure all AV systems are operational and ready for public use during museum hours
Log daily activities and submit AV support reports to the Senior Manager
Maintain equipment inventory and assist with minor repairs and preventative maintenance
Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up
Participate in departmental planning meetings as scheduled
Ensure proper documentation of technical issues and resolutions
Maintain a high level of professionalism when assisting with visitor-facing or customer service situations
Qualification
Required
1-2 years of experience in audiovisual support, live event operations, or technical production
Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players
Strong troubleshooting skills and ability to work independently on technical tasks
Excellent communication and organizational skills
Comfortable working weekends, evenings, and holidays as scheduled
Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners
Creative problem-solving skills with attention to detail
Excellent interpersonal skills, professional maturity, adaptability, and self-reliance
Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues
Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust
Consistently demonstrates good judgment and maintains composure in challenging situations
Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity
Sensitive to diversity, including individuals with physical challenges or special needs
Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment
Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
Preferred
Prior experience in a museum, theme park, entertainment venue, or public experience setting
Company
Stepping Stones Museum for Children
Play is serious business at Stepping Stones Museum for Children.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Campbell Soup Company
2019-10-18Grant
Recent News
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