Opening General Manager - Upscale Fast-Casual Restaurant jobs in United States
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Willow Tree Recruiting · 2 weeks ago

Opening General Manager - Upscale Fast-Casual Restaurant

Willow Tree Recruiting is seeking an Opening General Manager for an upscale fast-casual restaurant group. The role involves overseeing all operations of a new location, ensuring high standards of service and food quality while managing financial and operational metrics.

HospitalityHuman ResourcesRecruitingStaffing Agency
Hiring Manager
Maureen Lanois
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Responsibilities

Oversee all daily operations to ensure company standards, policies, and procedures are consistently executed across the restaurant
Lead and support culinary and service teams to maintain high standards of food quality, presentation, portioning, and speed of service
Manage cash handling, deposits, and financial controls with accuracy and accountability
Monitor labor, scheduling, and payroll to align with budget goals while maintaining a strong guest experience
Address and resolve guest concerns promptly and professionally, turning feedback into opportunities for improvement
Recruit, hire, train, and develop team members while fostering a positive, performance-driven culture
Analyze financial reports and operational metrics to drive profitability, efficiency, and continuous improvement

Qualification

General Manager experienceP&L managementRestaurant technology proficiencyPeople managementTeam developmentFinancial analysisSpanish speakingOrganizational skillsCollaborative leadership

Required

2+ years of experience as a General Manager for $2.5M+ QSR or full-service restaurant
Proven restaurant leader with strong operational, people-management, and team-development experience
Financially savvy with hands-on experience managing P&L - labor, budgets, and overall restaurant performance
Organized and systems-minded; skilled in scheduling, inventory, vendor coordination, and comfortable using restaurant technology and tools (POS, Google Workspace, and back-of-house systems)
Collaborative, growth-oriented leader who values transparency, guest experience, and building a positive, people-first culture
Spanish speaking skills required

Benefits

Medical insurance paid 100%
Dental and Vision insurance
401k
2 weeks of vacation
Commuter benefits
Laptop provided and monthly cell phone stipend

Company

Willow Tree Recruiting

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Willow Tree Recruiting connects hospitality employers with restaurant management professionals for staffing solutions.

Funding

Current Stage
Early Stage
Company data provided by crunchbase