Apply on Employer Site

Renaissance of Hope · 2 days ago

Community Innovation Manager

Detroit, MI

Full-time

Onsite

Mid, Senior Level

$70K/yr - $85K/yr

Renaissance of Hope, Inc. (ROH) is a nonprofit organization focused on community development and engagement. The Community Innovation Manager will lead the design and coordination of a neighborhood relational network aimed at connecting residents and enhancing community involvement through various outreach initiatives.

Real Estate

Responsibilities

Lead day-to-day execution of the 1,000 Relationship Pilot

Create and manage the project timeline, milestones, and deliverables

Facilitate alignment across ROH’s family of organizations including Straight Gate Church and Give Merit

Maintain clear communication and monthly progress updates

Recruit, hire, train, and support Neighborhood Stewards

Develop scripts, listening guides, and outreach workflows

Run weekly steward check-ins & coaching sessions

Ensure consistent resident relationship follow-up

Manage external tech partner who builds the system

Ensure data is entered accurately and consistently

Create simple dashboards and monthly insights

Maintain ethical and secure handling of resident information

Work with tech partner to set up the hotline

Create response protocols and escalation steps

Ensure residents receive personal follow-up

Tag stories, needs, and interactions in the database

Host resident listening sessions & small gatherings

Build trust with residents, block clubs, and partners

Collect stories

Identify resident-led microprojects

Track pilot KPIs (residents connected, depth of engagement, hotline usage)

Produce monthly reports and quarterly insights

Recommend improvements and next-phase strategy

Qualification

CRM experienceProject managementTeam managementTech vendor managementFinancial literacyCommunicatorOrganizedCultural awarenessRelationship managementCommunity development experience